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About the Role

The Administrative Manager is responsible for overseeing the daily operations of the support staff and general office while ensuring efficient administrative processes that support quality behavioral healthcare services. This position manages clinical records, fee collection systems, clinical databases, office supplies, and mail flow while maintaining compliance with Agency and clinical standards.

The Administrative Manager also prepares reports and audits, serves as the Designated Records Monitor (DRM), and works closely with clinical staff, support staff, consumers, and outside agencies to ensure smooth office operations and exceptional customer service.

What You'll Do

• Supervise and coordinate the daily activities of support staff and office operations.
• Manage clinical records in accordance with Agency and regulatory requirements.
• Oversee fee collection systems and maintain accurate financial records.
• Prepare and maintain clinical databases.
• Order office supplies and coordinate incoming and outgoing mail.
• Prepare monthly and quarterly reports and complete requested audits.
• Serve as the Designated Records Monitor (DRM).
• Work collaboratively with clinical staff, consumers, and community agencies to ensure compliance with clinical standards.
• Maintain accurate documentation and administrative records.
• Provide excellent customer service and professional communication in person and by telephone.

What You NeedRequired

• Bachelor's degree from an accredited college or university.
• Two (2) years of clerical experience in a medical office, mental health-related setting, or business office.
• Valid Texas driver's license.
• Driving record insurable by Burke's insurance administrator.
• Ability to complete Defensive Driving training.
• Knowledge of word processing and database software.
• Strong typing, telephone, organizational, and communication skills.
• Ability to work professionally with adults diagnosed with severe and persistent mental illness.

Preferred

• Bachelor's degree in Business or Management.
• Three (3) years of leadership and management experience in a medical office, mental health-related setting, or business office.

Work Schedule

• Monday - Friday, generally 8:00 a.m. - 5:00 p.m.
• Occasional after-hours work may be required.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to bend, reach, and move throughout the workday.
• Visual and auditory skills sufficient to perform telephone, receptionist, and transcription duties.
• Fine motor skills necessary for accurate handwriting and typing.

Why Burke?

At Burke, you'll have the opportunity to build a meaningful career while making a real difference in the communities we serve. We value teamwork, integrity, and compassion, and we're committed to supporting our employees with opportunities for professional growth, collaboration, and continued learning.

Equal Opportunity Employer

Burke is an Equal Opportunity Employer and does not discriminate based on race, color, gender, sexual orientation, national origin, religion, age, or disability unless such characteristics are bona fide occupational requirements.

Applicants must provide proof of identity and employment authorization as part of the hiring process. All final candidates are subject to background and driving record checks as part of Burke's pre-employment screening process.

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