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Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray ... Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and ...

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PATIENT SERVICE LEAD (FULL TIME)

Compass Group USA

Louisville, KY • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 495 rated business services


Job description

Patient Service Lead

Culinary Services Group is hiring immediately for a full time Patient Service Lead position.

Location: Central State Hospital - 10510 LaGrange Road, Louisville, KY 40223.

Schedule: Full time schedule. 6:00 am - 2:30 pm and 10:00 am - 6:30 pm. Every other weekend, 6:00 am - 6:30 pm, with Monday and Friday 6:00 am - 6:30 pm, on off weekends. Further details upon interview.

Requirement: Prior food service and healthcare experience required.

Pay Range: $18.00 per hour to $20.00 per hour

Job Summary

Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients' special requests and nutritional needs. Essential Duties and Responsibilities:

  • Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
  • Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
  • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
  • Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Complies with regulatory agency standards, including federal, state and JCAHO.
  • Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
  • Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
  • Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
  • Performs other duties as assigned.

Qualifications:

  • Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
  • Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
  • The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.

Benefits for our team members include Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs


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