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Bram Auto Group

42 Bram Auto Group Jobs Hiring Near You

BRAM Auto Group

Service Bdc Clerk - 2927

Bronx, NY · On-site

$17 - $19/hr

AUTOMOTIVE SERVICE BDC REPRESENTATIVE BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a ...

Fordham Toyota

$70K - $140K/yr

BRAM Auto Group has built a strong company reputation as a workplace that values innovation, upholds superior service, and rewards hard work and success. We offer a competitive total compensation ...

Fordham Toyota

Sales Person Automotive - 2865

Manhattan, NY · On-site

$65K - $120K/yr

... BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we ...

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Infographic showing various job openings at Bram Auto Group in the United States as of September 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Physical job distribution.

Service Bdc Clerk - 2927

Bronx, NY • On-site

BRAM Auto Group
See more jobs at BRAM Auto Groupexternal

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Description

AUTOMOTIVE SERVICE BDC REPRESENTATIVE

BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Honda, Toyota, Cadillac, INEOS Grenadier, Genesis and Hyundai Brands.

BRAM is looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career.

The Automotive Service BDC Representative will be responsible for handling scripted and unscripted inbound and outbound calls, and setting appointments for the Service Department.

Job Duties and Responsibilities:

  • Ensures excellent service standards and maintains high customer satisfaction
  • Responsible for being professional, courteous, and knowledgeable on each call
  • Responsible for maintaining minimum quota requirements as outlined by management
  • Monitors and contacts dealership and third party leads and inquiries
  • Collaborates with service advisors to schedule service appointments
  • Maintains a general understanding of the repair process and explains the process to our customers
  • Addresses customer concerns and escalates them to managers as needed
  • Directs customers to the appropriate departments as needed
  • Follows up after customer service visit to ensure customer satisfaction
  • Follows company safety procedures and policies

Job Qualifications:

  • Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
  • Previous Dealership BDC experience is preferred
  • Previous Call Center/Customer Service experience is preferred
  • Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
  • Excellent organizational skills and attention to detail
  • Able to establish rapport and build relationships with customers
  • Demonstrate sufficient computer literacy
  • Possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards

Job Type: Full-time

Pay: $16.50 - $19.00 per hour + Commission Structure

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


Schedule:

  • 8 hour shift


Supplemental Pay:

  • Commission pay


Work Location: In person

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