Books-A-Million
Books-A-Million

60 Books-A-Million Cafe Associate Jobs Hiring Near You

0233 Cafe Barista

Canton, OH · On-site

$14.25 - $16.25/hr

... associates. We believe that when our people feel supported, valued, and cared for, they're ... When you join Books-A-Million, you're joining more than a workplace-you're becoming part of a team ...

0299 Cafe Barista

Cullman, AL · On-site

$13.50 - $15.50/hr

... associates. We believe that when our people feel supported, valued, and cared for, they're ... When you join Books-A-Million, you're joining more than a workplace-you're becoming part of a team ...

0395 Cafe Barista

Gadsden, AL · On-site

$12.50 - $14.25/hr

... associates. We believe that when our people feel supported, valued, and cared for, they're ... When you join Books-A-Million, you're joining more than a workplace-you're becoming part of a team ...

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Books-A-Million Jobs Information

Do workers at Books-A-Million get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and September 2026.

Does Books-A-Million pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
90% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and September 2026.

At Books-A-Million, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and May 2026.

Are part-time workers able to get health insurance from Books-A-Million?

Most people who work part-time can't get health insurance.
71% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Books-A-Million?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 16 people who took the Breakroom Quiz between June 2025 and September 2026.

Is the health insurance from Books-A-Million affordable enough for their workers?

Only some people say the health insurance costs are okay.
56% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Books-A-Million?

Some people get paid time off from work.
61% of people say they don’t get paid time off.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 51% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 75 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers at Books-A-Million worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Books-A-Million workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it for Books-A-Million workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to get time off at Books-A-Million?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Books-A-Million managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and September 2026.

Do jobs at Books-A-Million spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to take sick days at Books-A-Million?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and September 2026.

Is a Books-A-Million job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.

Is working at Books-A-Million good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Books-A-Million feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Books-A-Million get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and September 2026.

Is it stressful to work at Books-A-Million?

Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Books-A-Million enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Books-A-Million recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 82 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get enough training when they start at Books-A-Million?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get support to advance at Books-A-Million?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people think Books-A-Million’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers feel well informed about how Books-A-Million is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and September 2026.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Books-A-Million rating

4.8

Company rating: 4.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

8th of 11 rated book shops


Job description


The Café Lead is responsible for ensuring the ongoing success of the café and its operation, including maintaining café conditions and training new baristas.
Roles and Responsibilities
  • Craft Joe Muggs Beverages according to our quality standards and ensure standards stay in place.
  • Ensuring daily use of the Cafe Communication Binder.
  • Maintain Visual Merchandising guidelines for all Café related merchandise.
  • Complete the Weekly Inventory Sheet and submit the final document to your District Manager.
  • Based upon inventory findings, complete the café supply order.
  • Assist Managers with the training and development of baristas
  • Motivate Baristas to Increase Limited Time Offer Goals, DC, Auto Renewals, Comp Sales, MFM, and the Level of Customer Service in the Café and Bookstore.
  • Manage the flow of Preventative Maintenance tasks to be completed throughout the week to ensure completion.
  • Successfully promote all Company initiatives when interacting with customers.
  • Provide the highest level of customer service to each customer.
  • Monitor and maintain Cafe conditions according to company standards, providing a clean workplace which includes dusting, vacuuming, cleaning restrooms, and assisting in the general maintenance of the building.
  • Perform other duties as assigned.
Core Competencies
  • Communication
  • Action Orientation
  • Interpersonal Skills
  • Team Management and Development
Qualifications and Education Requirements
  • High school diploma or equivalent
  • Customer service experience required
  • Knowledgeable about café product and café machines, including, but not limited to blenders, ovens, espresso machines, and cash registers.
  • 18 years of age or older
  • Strong verbal and written communication skills
  • Successful completion of all background screenings
Preferred Skills
  • Strong verbal and written communication skills.
  • Ability to multi-task.
  • Cash handling skills.
Physical and Environmental Requirements
  • Must be able to stand and walk for extended periods of time
  • Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance
  • Must be able to communicate using speech, sight, and sound with or without an assistive device
  • Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

At Books-A-Million, we're in the business of connecting people with stories-but our story starts with our associates. We believe that when our people feel supported, valued, and cared for, they're empowered to do their best work and create exceptional experiences for our customers.
  • Competitive Compensation: Competitive pay with opportunities to earn performance-based incentives that recognize your contributions.
  • Health & Wellness: Medical, dental, and vision coverage, along with Healthcare and Dependent Care Spending Accounts to help you care for yourself and those who depend on you.
  • Financial Protection: Life insurance and disability coverage that provide peace of mind when you need it most.
  • Retirement Savings: A 401(k) plan with company matching contributions to help you invest in your future with confidence.
  • Paid Time Off: Generous paid time off so you can recharge, celebrate life's moments, and maintain a healthy work-life balance.
  • Employee Discounts: Special discounts on books, gifts, toys, collectibles, and more-because we believe the things you love should be a little more accessible.
  • Employee Assistance Program: Confidential counseling, resources, and support for you and your family whenever life brings unexpected challenges.

Benefit availability and eligibility are based on applicable requirements, including hours worked, employment status, position, and other plan-specific eligibility criteria.
When you join Books-A-Million, you're joining more than a workplace-you're becoming part of a team that believes in supporting one another, celebrating successes, and growing together as a community. We're proud to invest in our associates because when you thrive, we all do.

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