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What is it like to work at Bon Secours?

Bon Secours is a faith-based healthcare organization that prioritizes compassion, respect, and care for its patients and employees, fostering a supportive and inclusive work environment.

The company's team structure is often collaborative, with interdisciplinary teams working together to provide high-quality patient care, and its mission-driven approach emphasizes the importance of serving the most vulnerable populations. Bon Secours operates a range of facilities, including hospitals, medical offices, and community health centers, offering diverse career opportunities across various healthcare fields.

Working at Bon Secours may appeal to individuals who share the organization's commitment to delivering compassionate care and making a positive impact in their communities, with opportunities for professional growth, continuing education, and community engagement.
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    Infographic showing various job openings at Bon Secours in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Physical job distribution.
    Patient Services Representative (PSR) - Bon Secours Neurology

    Patient Services Representative (PSR) - Bon Secours Neurology

    Bon Secours

    Greenville, SC • On-site

    $16.50 - $21/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 16 days ago

    Job description

    Thank you for considering a career at Bon Secours!
    Scheduled Weekly Hours:
    40
    Work Shift:
    Days (United States of America)
    Bon Secours
    About Us
    As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
    Patient Services Representative - Bon Secours Neurology
    Job Summary:
    The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.
    Essential Functions:
    • Serves as the primary point of contact between patients and physician practices
    • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
    • Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
    • Processes patients in practice as they present for their appointments.
    • Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
    • Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
    • Records time indicators for lobby wait times.
    • Calculates patient liabilities and actively collects and processes patient payments.
    • Reconciles cash drawer at the close of the day.
    • Performs charge entry for external services (i.e. nursing homes) as necessary.
    • Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.
    • Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).
    • Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice
    • Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy
    • Verifies RX benefits in electronic health record, per protocol
    • Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software

    This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
    Education:
    High School Diploma or GED (required)
    Licensure/Certification:
    None
    Experience:
    Prior experience in patient registration/healthcare (preferred)
    Bon Secours is an equal opportunity employer.
    As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
    What we offer
    • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
    • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
    • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
    • Tuition assistance, professional development and continuing education support

    Benefits may vary based on the market and employment status.
    Department:
    Bon Secours Neurology - St. Francis Physician Services
    It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
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    About Bon Secours

    Sourced by ZipRecruiter

    As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Marriottsville, MD, US

    Year founded

    1983

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