Blue Earth County, Mn

Salary : $55,473.60 - $77,729.60 Annually
Location : Government Center, 410 S. 5th St., Mankato, MN
Job Type: Full Time
Job Number: 2026-00071
Department: Human Services
Division: Financial Assistance
Opening Date: 08/14/2026
Closing Date: 8/30/2026 11:59 PM Central
DESCRIPTION
Under the supervision of the Human Services Supervisor - Financial Assistance, this position supports the mission of Blue Earth County Human Services by delivering efficient and effective services that promote stability and self-sufficiency for individuals and families.
The Case Aide - Financial Assistance provides administrative and program support for financial assistance programs. Responsibilities include coordinating medical transportation services, supporting health care program functions, completing centralized intake activities, and assisting Eligibility Specialists and the Fraud Investigator with case processing and documentation.
DUTIES / RESPONSIBILITIES
ESSENTIAL FUNCTIONS:

1. Administers Medical Assistance transportation services by coordinating rides to medical appointments, explaining program requirements, authorizing services, processing reimbursements, and reviewing transportation invoices for accuracy and compliance.
2. Performs health care program support functions, including processing cost-effective health insurance reimbursements, verifying and entering data, assisting with managed care enrollments, coordinating with providers, and supporting clients with application processes.
3. Completes centralized intake duties by interviewing applicants, reviewing applications for completeness, determining eligibility for expedited or emergency processing, entering applications into state systems, assigning cases, and making referrals to internal units and community resources.
4. Supports financial assistance staff by entering service agreements, processing verification requests, handling returned mail, and completing related administrative tasks.
5. Assists the Fraud Investigator by preparing case files, gathering and organizing documentation from multiple systems, and supporting administrative disqualification or prosecution processes.
6. Promotes a diverse, culturally competent, and respectful workplace.
7. Engages positively with both internal and external customers. Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.
8. Performs the physical and mental demands of the position.
9. Attends work during regularly scheduled hours.

ADDITIONAL FUNCTIONS:

1. Participates in professional staff development. Participates in training and education opportunities to maintain and improve proficiency. Attends and participates in professional organizations. Associates with employees and departments from other counties and states for collaboration.
2. Performs other related functions as apparent or assigned.

QUALIFICATIONS
MINIMUM QUALIFICATIONS:

• High School Diploma/GED; and
• A minimum of two (2) years of clerical or administrative experience; or
• Equivalent combination of education and experience necessary to perform the essential functions of the position.

PREFERRED QUALIFICATIONS:

• Associate Degree or higher in human services, social work, or related field

• A minimum of two (2) years of experience in a county financial assistance or social services setting
• Experience supporting public assistance or health care programs
• Proficient in understanding and speaking languages other than English, such as Spanish, Somali, Chinese, Sudanese, and Arabic, among others.

CONDITIONS OF EMPLOYMENT:

• Must successfully pass a background check.
• Must possess a valid driver's license to drive in the State of Minnesota, reliable transportation, and the ability to travel to client homes and community locations as required.
• Must comply with all federal and state laws and organizational and department policies and regulations.
• Must adhere to data practices policies and standards regarding non-public data. Access to non-public data must be limited to what is necessary to perform job duties. Employees must take reasonable steps to prevent unauthorized access and ensure secure storage of data in accordance with county policies and Minnesota Statutes.

HOURS OF WORK
Monday through Friday from 8:00 a.m. to 5:00 p.m. This position allows for flexible hours and may require some evening, weekend and overtime hours.
Benefits Overview
AFSCME, No. 65 - Courthouse & Human Services
The County of Blue Earth provides a comprehensive, balanced, competitive total compensation package. The County's benefit programs address both the immediate needs that you and your family may have, such as medical coverage or dependent care assistance, and your long-term needs, such as retirement savings. Benefits begin upon date of hire.
The following outlines County offered total compensation benefits. This document provides an overview and does not offer all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents and/or collective bargaining agreements, the plan documents will prevail.
Regular, Full-Time Employee
Wage/Salary Scale
Blue Earth County features a 12-Step Pay Plan. Our advertised salary ranges include all 12 Steps. A selected candidate will typically be offered Step 1 of the salary range. Additional salary considerations are subject to negotiation and dependent on skills and experience directly related to the position.
Vacation Leave
Vacation accruals, utilization, and payouts are detailed in the collective bargaining agreement and/or the employee handbook.
Blue Earth County Years of Service Bi-Weekly Accrual Rate
0 - 5 years - 3.85 hours
6 - 9 years - 4.77 hours
10 - 13 years - 5.69 hours
14 - 18 years - 6.62 hours
19 - 24 years - 7.54 hours
25 + years - 8.46 hours
Sick Leave
Employees accrue sick leave at a rate of 7.34 hours for each full month of service.
Paid Holidays
Blue Earth County recognizes 11 (88 hours) paid holidays, and employees receive one floating holiday per year.
Health Insurance
Employees may choose from 3-health insurance plans and either single or family coverage. Insurance Rates (Monthly) - Effective: July 1, 2026 - June 30, 2027
Plan 1: CMM $0 Deductible
Employee: Single - $157.63 / Family - $1,389.71
Employer: Single - $1,418.63 / Family - $3,242.66
Total Cost: Single - $1,576.26/ Family - $4,632.37
Plan 2: CMM $300 Deductible
Employee: Single - $1.18/ Family - $929.98
Employer: Single - $1,418.64 / Family - $3,242.66
Total Cost: Single - $1,419.82 / Family - $4,172.64
Plan 3: HDHP with HSA
Employee: Single - $0.00 / Family - $488.78
Employer: Single - $1,108.79 / Family - $2,769.74
Total Cost: Single - $1,108.79 / Family - $3,258.52
Blue Earth County contributes to a health savings account (HSA) when the employee elects the HDHP. Single coverage HSA contributions equal $1,700, and family coverage HSA contributions equal $3,400.
Life Insurance
Employees are provided with Term-Life Insurance at no cost to them:

• $20,000 term-life/$20,000 accidental death & dismemberment (AD&D)
• After ten (10) years of continuous employment with Blue Earth County, the policy will increase to $35,000 term-life/$35,000 accidental death & dismemberment (AD&D)

Retirement
The County and the employee contribute to the Public Employees Retirement Association (PERA) based on a percentage of the employee wage:
General/Coordinated Plan
Employee: 6.5%
Employer: 7.5%
Voluntary Benefits Available

• AFLAC
• Dental Insurance
• Vision Insurance
• Nice Healthcare
• Long-Term Disability
• Flexible Spending Accounts (Medical and Dependent Care)
• Voluntary Life (Employee, Spouse, and Child(ren))
• Deferred Compensation (457b)
• Roth IRA
• 529 Educational Roth
• Minnesota Benefits Association (MBA)
• Savi Student Loan Benefit

01
The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

• Yes
• No

02
Which of the following best describes your level of education?

• High School Diploma/GED
• Completed 1 year of post secondary education
• Associates Degree
• Completed 2 years of post secondary education
• Bachelors Degree
• Masters or higher
• None of the Above

03
Which of the following best describes the degree that you completed?

• Social Work
• Psychology
• Sociology
• Human Services
• My degree is in an area NOT listed above
• N/A - I have not completed a degree

04
If applicable, list the field of study in which you possess a degree.
05
Do you have at least two (2) years of clerical experience?

• yes
• no

06
Indicate which of the following areas you have a minimum of two (2) years work experience. (select all that apply)

• Social Services
• Financial Tracking
• Program Eligibility
• Working with benefits
• Related field
• None of the above

07
Describe your work experience listed above. If you do not have the experience, type NA.
08
Which of the following best describes your years of employment experience in a position involving social services, financial tracking, determining program eligibility, working with benefits or related field?

• No experience
• Less than 6 months
• More than 6 months, but less than 1 year
• More than 1 year, but less than 2
• More than 2 years, but less than 3
• More than 3 years, but less than 4
• More than 4 years, but less than 5
• More than 5 years, but less than 6
• More than 6 years, but less than 7
• More than 7 years, but less than 8
• More than 8 years, but less than 9
• More than 9 years, but less than 10
• 10 or more years

09
Describe your experience in determining program eligibility as listed above. If you do not have the experience, type NA.
10
I have been employed as a Financial Assistance Case Aide in a county/state human service agency.

• Yes
• No

11
Please list the county/state in which you have the above experience. If you selected no, type NA.
12
Which of the following best describes your working knowledge of coordinating medical assistance transportation services?

• Limited - I have very little knowledge of Medical Assistance Transportation Services
• Moderate - I have knowledge of Medical Assistance Transportation Services that I utilize on an occasional basis over the course of a month.
• Extensive - I have knowledge of Medical Assistance Transportation Services that I utilize on a regular basis over the course of a month.
• N/A - I have no experience in this area.

13
Describe your experience related to the question above. If you do not have experience working with Medical Assistance Transportation Services, type NA.
14
Which of the following best describes your working knowledge of processing health insurance reimbursements?

• Limited - I have very little knowledge of processing health insurance reimbursements
• Moderate - I have knowledge of processing health insurance reimbursements that I utilize on an occasional basis over the course of a month.
• Extensive - I have knowledge of processing health insurance reimbursements that I utilize on a regular basis over the course of a month.
• N/A - I have no experience in this area.

15
Describe your experience related to the question above. If you do not have experience processing health insurance reimbursements, type NA.
16
Which of the following best describes the percentage of your time that has been spent at work conducting interviews and gathering information?

• Less than 20% of my overall time.
• More than 20%, but less than 40% of my overall time.
• More than 40%, but less than 75% of my overall time.
• More than 75% of my overall time.
• N/A - I do not have experience conducting interviews and gathering information.

17
Effectively serving our clients has become very dependent on the employee's ability to deal with individuals in a crisis. From your previous work experience, please indicate the percentage of your time that has been spent working with individuals in a crisis.

• Less than 20% of my overall time.
• More than 20%, but less than 40% of my overall time.
• More than 40%, but less than 75% of my overall time.
• More than 75% of my overall time.
• N/A - I do not have experience working with people in a crisis.

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