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JOB TITLE: Navigator, Bloom Beyond
REPORTS TO: Program Manager of Bloom Beyond
REQUIREMENTS
• Bachelor of Social Work or related profession (master's degree preferred) or lived
experience in foster care
• At least 2-3 years of experience working with youth/young adults, preferably those
with foster care experience
• Strong case management and resource navigation skills
• Excellence in relationship building and communication across diverse populations
• Knowledge of trauma-informed care principles and practices
• Understanding of Georgia social services and community resources
• Valid driver's license and reliable transportation
POSITION SUMMARY
The Bloom Beyond Navigator plays a vital role in supporting transition-aged youth (18-26)
who have experienced foster care through individualized case management, advocacy,
and life skills development. This position focuses on helping young adults access
community resources, developing independent living skills, and building strong support
networks while ensuring program quality and impact.
The Navigator role responds to the 'whole person' and walks alongside young people as a
partner in their growth. Young people bring their own commitment and ownership, while
the Navigator provides consistency, resources, and encouragement - grounded in traumainformed
principles to help them reach their goals.
PRIMARY RESPONSIBILITIES
Relationship-Based Navigation & Case Management
• Build authentic, trusting relationships with young people as the foundation for all
support - meeting them where they are and adapting pace and approach to
everyone's needs and readiness, rather than following a fixed script
• Maintain an active caseload of approximately 20-25 participants, providing
consistent, individualized navigation support to each
• Develop partnership and empowerment plans alongside youth, documenting
shared goals and the steps toward achieving them
• Respond to the full range of a young person's needs as they arise - housing,
employment, education, mental health, physical health, relationships, identity, and
safety - recognizing that navigation often touches multiple areas of a young person's
life at once
• Partner with participants to identify their own goals and definitions of success -
honoring each young person's self-determination - and support progress in a way
that reflects non-linear growth and setbacks
• Communicate consistently and provide one-on-one support to young people in
accessing resources, developing life skills, and achieving personal goals
• Develop and maintain genuine working relationships with community partners and
service providers, advocating on behalf of participants when systems are difficult to
navigate
• Coordinate resource referrals and follow up persistently to ensure connections
result in support received
• Provide crisis intervention as needed, ensuring young people have support during
moments of need
• Intentionally build participants' protective and promotive factors as the foundation
for long-term thriving
Administrative & Team Support
• Maintain accurate and up-to-date case notes and participant records
• Monitor participant progress and track outcomes toward individual and program
goals
• Participate actively in team meetings, case consultations, and professional
development, including reflective supervision
• Coordinate multidisciplinary meetings as needed to align support across providers
and systems
• Assist with special projects and events as needed
• Coordinate with the Bloom Closet team to ensure participant access to essentials
• Contribute to program evaluation and continuous improvement efforts, including
honest feedback about what is and isn't working for participants
• Support outreach and recruitment efforts
• Other duties as assigned
CORE COMPETENCIES
Beyond the responsibilities above, success in this role depends on the following qualities:
• Relational Consistency & Follow-Through: Showing up reliably over time and
completing what was promised
• Comfort with Ambiguity: The ability to work without a fixed script, adapting
approach to each situation and person
• Cultural Humility: Awareness of how race, class, gender identity, sexuality, and
lived experience may shape a young person's experience systems and support
• Flexibility & Initiative: Able to recognize when a situation calls for more than the
standard process and to respond accordingly
GENERAL EXPECTATIONS
This is a full-time position (40 hours per week). Hybrid work arrangement with required in person hours for direct service activities. Some evening availability is required for events and client needs. Some travel is required.
Disclaimer: Although the agency has attempted to accurately and thoroughly describe this position, the agency reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the agency, at any time, with or without advance notice.