Blood Connection
Blood Connection

60 Blood Connection Mobile Operations Team Lead Jobs Hiring Near You

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Blood Connection Jobs Information

What is it like to work at Blood Connection?

Blood Connection is a non-profit organization that prioritizes a culture of compassion, teamwork, and community involvement, striving to make a positive impact on the lives of patients in need.

As a blood bank and transfusion service, Blood Connection operates with a focus on patient care, safety, and efficiency, employing a team of medical professionals, laboratory technicians, and administrative staff who work together to ensure the highest quality blood products and services. The organization's mission is to provide a safe and reliable blood supply to hospitals and healthcare facilities throughout the region.

Working at Blood Connection may appeal to individuals who are passionate about making a difference in the healthcare industry, as the organization offers opportunities for professional growth, a sense of purpose, and the chance to contribute to a vital community service.

What makes Blood Connection an attractive place to work?

Blood Connection is a reputable organization that plays a vital role in the healthcare industry, providing essential services to patients in need. The company's workplace is characterized by a collaborative environment that fosters innovation, teamwork, and open communication among employees, allowing them to make a meaningful impact in their roles. By joining Blood Connection, individuals can expect opportunities for professional growth, skill development, and contributions to a mission-driven organization that prioritizes patient care and community service.

Do workers at The Blood Connection get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2026.

Does The Blood Connection pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

At The Blood Connection, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from The Blood Connection affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at The Blood Connection?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at The Blood Connection worry about hours?

Some people worry about getting enough hours.
55% of people report they worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do The Blood Connection workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
86% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for The Blood Connection workers to change shifts?

Most people find it hard to change shifts.
84% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at The Blood Connection?

Some people find it hard to get time off.
67% of people report it’s hard to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do The Blood Connection managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
67% of people say their manager changes their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at The Blood Connection spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at The Blood Connection?

Some people find it hard to take sick days.
61% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at The Blood Connection good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
75% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The Blood Connection feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
52% of people say they’re not treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The Blood Connection get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at The Blood Connection?

Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The Blood Connection enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The Blood Connection recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at The Blood Connection?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at The Blood Connection?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think The Blood Connection’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how The Blood Connection is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and July 2026.
What are the most popular categories at Blood Connection?
Infographic showing various Mobile Operations Team Lead job openings at Blood Connection in the United States as of August 2026, with employment types broken down into 3% As Needed, 96% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.

Donor Services Technician (Winston Salem) - Mobiles

The Blood Connection

Winston Salem, NC • On-site

Full-time

Re-posted 8 days ago


The Blood Connection rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!
Position Overview
The overall objective of a Donor Services Technician is to enhance and maximize the donor experience. As the first impression of the organization, the Donor Services Technician must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection. A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. This role must have excellent customer service skills and a presentable appearance. A Donor Services Technician must be able to work varied hours including working some weekends. While not desirable and is avoided when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours' notice. This position supports donor centers and mobile operations.
Essential Functions
Greeting Donors and Guests:
  • Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience
  • Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act
  • Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience

Donor Eligibility:
  • Assesses donor eligibility by performing computer verification
  • Screens prospective donors through medical history, mini physical, and testing results
  • Provides educational material

Donor Collection:
  • Performs the donor health history and physical assessment according to current standard operating procedures
  • Selects proper material for blood collection
  • Escorts donor through next phase of collection and ensures proper handoff to collections team member

Maintaining Store Front Impression:
  • Maintains facility appearance (organization and cleanliness of store front donor areas) by assuring that all store front l areas are clean, inviting and free of debris during operational hours (between janitorial cleanings)
  • Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances

Liaising with Donors and Guests:
  • Communicates the TBC vision of donor experience to patrons
  • Capable of conveying the organizational values
  • Capable of conveying the operational mission
  • Engages donors in conversation and makes them feel important
  • Stays "close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance
  • Reports to management all observations that may tarnish a donor's experience. Immediately contacts management if the donor appears disgruntled or unsatisfied
  • Extends appreciation and gratitude to donors
  • Completes TBC Donation Experience Training

Operational Responsibilities:
  • Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient
  • Provides professional, courteous, and prompt service
  • Performs reception and telephone duties as assigned
  • Performs donor collection support tasks (as indicated by appropriate training and release-to-task)
  • Stocks donor screening room

Miscellaneous:
  • Participates in TBC sponsored blood drives and other special events
  • Other duties as assigned or required

Minimum Qualifications
  • High School Diploma or GED
  • Customer service experience preferred
  • Valid Driver's License with no major infractions and dependable transportation
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to work with all levels and in a diverse work environment
  • Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lifting and/or pulling/pushing up to 50 pounds
  • Sitting, standing, or walking for an extended period
  • Bending and twisting

Equal Opportunity Employer Veterans/Disabled

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