About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Birdeye
49 jobs near Columbus, OH
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Technical Account Manager, Enterprise
Dallas, TX · On-site
$120 - $160/hr
Technical Account Manager, Enterprise at Birdeye in Dallas, TX, United States Customer Success Full-time Description About Birdeye Birdeye is the leading agentic marketing platform for multi-location ...
Technical Account Manager, Enterprise
Dallas, TX · On-site
$120 - $160/hr
Technical Account Manager, Enterprise at Birdeye in Dallas, TX, United States Customer Success Full-time Description About Birdeye Birdeye is the leading agentic marketing platform for multi-location ...
BDR Enablement Specialist - Hybrid 3x/Week DFW
Dallas, TX · On-site
$80 - $100/hr
BDR Enablement Specialist - Hybrid 3x/Week DFW at Birdeye in Dallas, TX, United States Sales Full‑time About Birdeye Birdeye is the leading agentic marketing platform for multi‑location brands.
BDR Enablement Specialist - Hybrid 3x/Week DFW
Dallas, TX · On-site
$80 - $100/hr
BDR Enablement Specialist - Hybrid 3x/Week DFW at Birdeye in Dallas, TX, United States Sales Full‑time About Birdeye Birdeye is the leading agentic marketing platform for multi‑location brands.
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Manager, Organic Marketing
Palo Alto, CA · On-site
Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of ...
Manager, Organic Marketing
Palo Alto, CA · On-site
Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of ...
BirdEye.com) is an award-winning SaaS platform reimagining the way customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer ...
BirdEye.com) is an award-winning SaaS platform reimagining the way customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Engineering Manager, AI
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Engineering Manager, AI
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Senior GTM Engineer
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Senior GTM Engineer
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Pricing Manager
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Pricing Manager
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Account Executive, SMB
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Account Executive, SMB
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Manager, Managed Services
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Manager, Managed Services
Palo Alto, CA · On-site
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
SMB Sales Manager
Palo Alto, CA · On-site
Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of ...
SMB Sales Manager
Palo Alto, CA · On-site
Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of ...
FP&A Manager (US Shift)
Palo Alto, CA · On-site
$128K - $174K/yr
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
FP&A Manager (US Shift)
Palo Alto, CA · On-site
$128K - $174K/yr
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Senior Product Manager
Palo Alto, CA · On-site
$148K - $196K/yr
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Senior Product Manager
Palo Alto, CA · On-site
$148K - $196K/yr
About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across ...
Job description
Description:
About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
What You’ll Do
As a Customer Success Specialist, your primary function will be helping clients onboard and driving product adoption with new current customers to help ensure a high renewal rate. In this individual contributor role, you will proactively work with customers to drive increased platform adoption, business value, and overall customer satisfaction during the 90-day onboarding period. You will utilize superior customer success skills, expert platform knowledge as well as reputation management best practices in order to provide consultative advice to customers so they can optimize the capabilities of the Birdeye platform.
- 4-8 years of experience in a customer-facing support/success/account management role.
- Customer experience champion.
- Excellent oral and written communication skills.
- Consultative approach stakeholder management.
- Deep customer empathy.
- Understanding of SMB space, particularly in the specified vertical.
- Exceptional Saas product knowledge.
- Ability to effectively manage delicate customer situations
- Organized and reliable - Able to work as a team with little direction when necessary
- Knowledge of Salesforce CRM a plus.
- Bachelor’s degree.
Why You’ll Join Us
At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be always their authentic self.
About Birdeye
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Palo Alto, CA, US
Year founded
2012