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BioReference

20 Bio-Reference Laboratories Route Service Representative Jobs Hiring Near You

Bio-Reference Laboratories, Inc.

Courier

Albany, NY · On-site +1

$15.50 - $19.50/hr

... route. Their professionalism, courtesy, and customer service skills along with excellent driving ... BioReference, an OPKO Health company, is the largest full service specialty laboratory in the ...

Bio-Reference Laboratories, Inc.

Courier

Albany, NY · On-site +1

$15.50 - $19.50/hr

... route. Their professionalism, courtesy, and customer service skills along with excellent driving ... BioReference, an OPKO Health company, is the largest full service specialty laboratory in the ...

Bio Reference Inc

Warehouse Associate

Saddle Brook, NJ · On-site

$16.75 - $20/hr

... designated route driver storage area. * May be assigned facilities maintenance duties as needed ... BioReference, an OPKO Health company, is the largest full service specialty laboratory in the ...

Bio-Reference Laboratories, Inc.

Phlebotomist

Bronx, NY · On-site

$18 - $22.50/hr

The physical demands and work environment characteristics described here are representative of ... BioReference, an OPKO Health company, is the largest full service specialty laboratory in the ...

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BioReference Jobs Information

Do workers at BioReference Laboratories get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Does BioReference Laboratories pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

At BioReference Laboratories, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from BioReference Laboratories affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at BioReference Laboratories?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between March 2025 and December 2025.

Do workers at BioReference Laboratories worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do BioReference Laboratories workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for BioReference Laboratories workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at BioReference Laboratories?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

Do BioReference Laboratories managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at BioReference Laboratories spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at BioReference Laboratories?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at BioReference Laboratories good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
55% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at BioReference Laboratories feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at BioReference Laboratories get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at BioReference Laboratories?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at BioReference Laboratories enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at BioReference Laboratories recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at BioReference Laboratories?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at BioReference Laboratories?

Most people aren’t given support to advance their career here.
In the last year, 76% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think BioReference Laboratories’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
96% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how BioReference Laboratories is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Route Service Representative jobs?

Customer Service Representative

BioReference Laboratories

Elmwood Park, NJ • On-site

$16.75 - $22.75/hr

Other

Posted 27 days ago

BioReference Laboratories rating

6.2

Company rating: 6.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

107th of 120 rated laboratories

Job description

POSITION SUMMARY:
Provide customer service and laboratory related communication regarding specimen submission and reporting of results to healthcare providers and external customers, as well as, support all internal operations.
PRINCIPAL JOB DUTIES
Duties may include but are not necessarily limited to the following:
  • Answers calls from internal and external clients and patients regarding any laboratory related issues.
  • Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies and procedures
  • Report laboratory results using established protocols
  • Identify, research, and resolve customer issues utilizing appropriate staff and resources to ensure client satisfaction
  • Place client supply orders
  • Follows up with clients on consent forms, failed faxes and work all outgoing queues
  • Understands the importance of Quality Service and how it is measured
  • Under general supervision, follows established company policies and procedures and applies acquired job skills.
  • Performs functions that require full knowledge of general aspects of the job.
  • Embrace and utilize the Customer Service Excellence tools and techniques
  • Assists with various projects as assigned by direct supervisor.
  • Other duties as assigned.
EDUCATION:
  • HS degree or equivalent
  • Some college classes preferred
EXPERIENCE AND REQUIRED SKILLS:
  • 1-2 years of relevant experience
  • Excellent verbal and written communication skills. Speak and write English clearly and effectively, good listener
    • Prioritize and manage time efficiently.
    • Computer literate
    • Ability to multi-task in a fast paced environment
    • Ability to handle stressful situations
    • Problem solving skills, flexibility and ability to adjust to change
    • Must exhibit comfortable interaction with technical staff and other departments
    • Team player
PREFERRED SKILLS:
  • Medical terminology proficiency
  • Some experience from a clinical laboratory, physician office and/or customer service experience
  • Bilingual (Spanish)

BioReference is an Equal Opportunity Employer
This is an exciting time to join our dynamic organization! BioReference, an OPKO Health company, is the largest full service specialty laboratory in the United States that gives healthcare providers and patients the power to make confident healthcare decisions. With a focus on oncology, urology and women's health, BioReference offers comprehensive test solutions and unparalleled expertise based on a 40 year legacy of proven science and exceptional service. Join our team and become part of the journey in making our patients and customers the highest priority.

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