Bickers Printing

AlphaGraphics – Madison, WI

In person position.  40 hours per week with optional overtime as needed.

We’re looking for a motivated, detail-oriented Inside Sales & Operations Administrator to join our team. This role is ideal for someone who enjoys working with clients, managing projects, and leveraging technology to drive efficiency and revenue.

You’ll play a key role in handling incoming opportunities, building estimates, managing workflows, and ensuring projects move smoothly from concept through production.

What You’ll Do

• Respond to incoming calls, emails, and online inquiries with a solutions-focused, sales-minded approach
• Estimate and manage print projects—from digital print to signage and environmental graphics
• Identify opportunities to enhance project scope and value
• Build strong client relationships through clear, proactive communication
• Prepare and send proofs for customer approval
• Enter and manage jobs in PrintSmith (training provided)
• Support direct mail projects including file setup and mail merges
• Partner with production and design teams to ensure successful project execution

Technology & Systems

• Work with tools like Excel, PrintSmith, and XMPie (or willingness to learn)
• Assist with website and online ordering (u-store) updates
• Maintain pricing, materials, and product updates in internal systems
• Leverage technology, including AI tools, to improve efficiency and accuracy

What We’re Looking For

• Strong communication skills with a customer-first, sales-oriented mindset
• Excellent attention to detail and organization
• Ability to manage multiple projects in a fast-paced environment
• Comfortable with technology and learning new systems
• Team-oriented with a collaborative approach
• Familiarity with Adobe Creative Cloud is a plus

Why This Role

This is a growth-oriented position with the opportunity to expand your responsibilities, increase earnings, and grow your career in print, marketing, and operations.