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Infographic showing various job openings at Bertera Nissan in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution.

Bertera Nissan Experienced Service Advisor 75K to 110K

Bertera Nissan

Auburn, MA

$75K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Job Title: Experienced Service Advisor

Location: Bertera Nissan, Auburn, MA. 

Salary: $75,000 - $110,000 per year (based on experience and performance)

Company Overview:
At Bertera Nissan, we pride ourselves on delivering exceptional customer service and quality automotive solutions to our valued clients. As a leading Nissan dealership, we are committed to ensuring that our customers receive the best possible service experience. We are currently seeking an Experienced Service Advisor to join our dynamic team.

Position Overview:
As an Experienced Service Advisor at Bertera Nissan, you will be the face of our service department, providing exceptional customer experiences while effectively managing the service process. Your automotive expertise combined with your strong communication skills will be crucial in building lasting relationships with our customers. You will be responsible for understanding customer needs, scheduling service appointments, and effectively communicating service recommendations to ensure customer satisfaction.

Key Responsibilities:

  • G
    • reet customers and provide exceptional service from the moment they arrive.
  • A
    • ssess customer needs and conduct thorough vehicle inspections to recommend necessary services.
  • S
    • chedule appointments and manage service workflow to maximize efficiency and customer satisfaction.
  • P
    • resent service options and associated costs to customers clearly and honestly.
  • C
    • ollaborate with technicians to ensure accurate diagnostics and timely repairs.
  • F
    • ollow up on customer inquiries and service recommendations to ensure high levels of satisfaction.
  • M
    • aintain detailed records of customer interactions and transactions in the dealership management system.
  • S
    • tay up to date with industry trends, Nissan vehicle technology, and service processes.
  • R
    • esolve customer complaints swiftly and effectively to maintain a positive dealership reputation.
  • A
    • ssist in training and mentoring new service advisors and staff.

    Qualifications:

  • P
    • revious experience as a Service Advisor in an automotive dealership environment is required.
  • S
    • trong understanding of automotive service processes and repair techniques.
  • E
    • xcellent communication and interpersonal skills, with a customer-focused attitude.
  • P
    • roven ability to handle multiple tasks and work in a fast-paced environment.
  • F
    • amiliarity with automotive dealership management software is preferred.
  • V
    • alid driver's license and a clean driving record.
  • H
    • igh school diploma or equivalent; automotive certification or training is a plus.

    Benefits:

  • C
    • ompetitive salary with performance-based bonuses.
  • H
    • ealth, dental, and vision insurance.
  • 4
    • 01(k) retirement plan with company match.
  • P
    • aid time off and holiday pay.
  • E
    • mployee discounts on vehicle purchases and services.
  • O
    • pportunities for professional growth and development.

    How to Apply:
    If you are a motivated and experienced Service Advisor looking to take your career to the next level, we encourage you to apply! Please send your resume and a brief cover letter outlining your relevant experience to [email address] or apply in person at Bertera Nissan.

    Bertera Nissan is an equal opportunity employer. 

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