As an Automotive Retail Sales Professional, you will be a key member of a dynamic sales team, focusing on both new and used vehicle sales. You will engage customers, showcase vehicle features through demonstrations, negotiate pricing, and close sales while maintaining excellent customer relationships. Working closely with your sales team leader or manager, you will utilize dealership CRM tools to track customer interactions and follow up effectively.
Responsibilities
- Engage and assist customers throughout the sales process
- Conduct vehicle demonstrations highlighting features and benefits
- Negotiate pricing to meet customer needs and dealership goals
- Close sales and process necessary documentation
- Follow up with customers post-sale to ensure satisfaction
- Collaborate with sales team members and leadership
- Utilize standard dealership CRM to manage customer information
Required Qualifications
- Proficiency with Customer Relationship Management (CRM) software
- Strong negotiation skills
- Comprehensive product knowledge of automobiles
- Effective communication abilities
- Excellent time management skills
- Commitment to customer service excellence
- Demonstrated sales techniques and strategies
- Strong problem-solving capabilities
Preferred Qualifications
- Entry-level experience in automotive sales
- Valid driver's license