3 Bayone Jobs Hiring in Raleigh, NC

Hybrid schedule ( 3 days WFO - Mon , Tue & Th / 2 days WFH Wed, Fri) 8 am - 5 pm,
- Potential conversion to full time position
The Systems Analyst serves as a critical bridge between business stakeholders and technical teams, ensuring that business needs are clearly understood, documented, and translated into effective system solutions. This role evaluates existing systems, integrations and processes, identifies opportunities for improvement, and supports the design, implementation, and optimization of enterprise applications and integrations. The Systems Analyst plays a key role in driving operational efficiency, data quality, and user adoption across business and technology teams.
Responsibilities
Major Duties Description
1 Business & Requirements Analysis
Partner with business stakeholders to understand business objectives, processes, and system needs
Elicit, analyze, and document functional and non-functional requirements
Translate business requirements into clear system specifications, flow charts, user stories, and acceptance criteria
Facilitate workshops, interviews, and working sessions to align requirements and solutions
2 System Design & Solution Support
Collaborate with solution architects, developers, and vendors to design scalable and sustainable system solutions
Support system configuration, enhancements, and integrations across enterprise platforms
Evaluate system impacts of new requirements, changes, and enhancements
Ensure solutions align with enterprise architecture, data governance, and security standards
Contribute to Salesforce solution implementation, including hands-on configuration and development support
Partner with developers to translate requirements into technical designs and build-ready specifications
3 Process Improvement & Optimization Analyze existing business processes and system workflows to identify gaps, inefficiencies, and improvement opportunities
Recommend process and system enhancements to improve efficiency, data accuracy, and user experience
Support automation initiatives and continuous improvement efforts
Hands-on experience with Salesforce declarative tools (Flow Builder, Process Automation, Object Model design)
Foundational knowledge of Apex, SOQL, and Salesforce development patterns
Familiarity with Salesforce APIs (REST/SOAP) and integration concepts
Understanding of CI/CD tools (e.g., Copado, Gearset, Git-based workflows) preferred
Knowledge of Salesforce data model design, security model (profiles, permission sets), and sharing rules
Ability to debug using logs, debug tools, and basic monitoring techniques
4 Testing & Implementation Support
Develop and execute test scenarios and test cases to validate system functionality
Support user acceptance testing (UAT), defect triage, and resolution
Assist with deployment activities, documentation, and end-user enablement
Support post-implementation review and ongoing optimization
5 Stakeholder Communication & Documentation
Serve as a trusted liaison between business, IT, and external partners
Create and maintain system documentation, process flows, and functional design artifacts
Provide clear, consistent communication on requirements, changes, risks, and dependencies
6 Salesforce Development & Configuration Support
Support the design and implementation of Salesforce solutions through configuration and light development (declarative-first approach)
Build and maintain Flows, validation rules, fields, page layouts, and Lightning components
Assist in developing Apex classes, triggers, and SOQL queries under guidance from senior developers
Support integration development activities, including API testing and payload validation
Participate in code reviews, deployments, and release management processes (e.g., CI/CD pipelines, change sets)
Troubleshoot and resolve production issues, bugs, and data inconsistencies
Collaborate with developers and architects to ensure solutions are scalable, maintainable, and aligned to standards
Technical & Functional Skills
Proficiency in Confluence and Jira
Ability to perform Salesforce administrative / configuration tasks
Ability to analyze complex business requirements and translate them into technical solutions
Ability to effectively collaborate with diverse teams and stakeholders
Experience working cross-functionally with technical and non-technical resources across multiple regions
Excellent communication skills, both verbal and written, and the ability to translate technical subject matter to non-technical audiences
Excellent problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment.
Hands-on experience with Salesforce declarative tools (Flow Builder, Process Automation, Object Model design)
Foundational knowledge of Apex, SOQL, and Salesforce development patterns
Familiarity with Salesforce APIs (REST/SOAP) and integration concepts
Understanding of CI/CD tools (e.g., Copado, Gearset, Git-based workflows) preferred
Knowledge of Salesforce data model design, security model (profiles, permission sets), and sharing rules
Ability to debug using logs, debug tools, and basic monitoring techniques
Minimum Qualifications
Bachelor's degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience)
3-7 years of experience in a Systems Analyst, Business Analyst, or similar role
Strong experience with requirements gathering, documentation, and process analysis
Experience working with enterprise systems (Salesforce CRM, ERP, marketing platforms, data platforms, or similar)
Demonstrated experience working with system integrations and data flows, including:
o Upstream and downstream data ingestion and activation between systems
o Understanding of data movement across CRM, marketing automation, data platforms, and analytics tools
o Ability to document source-to-target mappings, data dependencies, and integration impacts
Experience working in agile and/or hybrid delivery environments (e.g., Jira, user stories, backlogs)
Familiarity with data models, integrations, and APIs
Experience supporting global or cross-functional teams
Knowledge of compliance, data privacy, or regulated industries (preferred but not required)
Experience with platforms such as Salesforce, SAP, Marketing Automation, or Data Platforms
Relevant Salesforce Certifications
Strong analytical, problem-solving, and critical-thinking skills
Exposure to Salesforce development concepts (Apex, Flow, integrations) or prior experience in a junior developer capacity
Experience contributing to Salesforce configuration or development in Agile delivery teams
Preferred Qualifications / Certifications
Salesforce Certified Business Analyst
Salesforce Certified Platform Foundations
Salesforce Certified Platform Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Experience with Life Sciences Industry
Travel Requirements
Up to
Physical Requirements
This position requires you to sit, stand and perform general office functions

You may also be required to lift up to twenty-five pounds occasionally. Bending, stooping and reaching are also frequently required.