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Job Summary:
Damco Solutions is a company seeking a SAP Basis Consultant to maintain and optimize SAP S/4 and BTP environments. The role involves daily administration, troubleshooting, and providing support during SAP projects while ensuring optimal system performance and integrity.
Responsibilities:
• Maintain, configure, and tune SAP S/4 and BTP environments to ensure integrity, and stability.
• Perform daily administration, monitoring, and system health checks.
• If issues arise, troubleshoot, and perform problem analysis and resolution.
• Assists in continuous improvement initiatives.
• Analyze system logs and performance metrics and conduct workload analysis.
• Recommend and implement improvements in a timely manner to ensure optimal performance.
• Perform system refreshes and maintain multi-landscape environments.
• Ensure adherence to configuration management policies and troubleshoot transport errors.
• Provide support and perform problem resolution during development and maintenance phases of SAP projects.
• Handle, prioritize, and resolve tickets that range from break-fixes to enhancements.
• Able to troubleshoot high- to-moderate tickets independently.
• Coordinates and/orhandles technical support with business users, as/if needed.
• Trains/assists junior Basis Administrator on tools and techniques used to analyze, configure, test, troubleshoot, and document SAP and SAP related information systems.
• Provides feedback regarding performance evaluations for team members; recommends project staffing.
• Work solely or in concert with others to author requisite documentation to meet a variety of company needs.
• Experience with the maintenance of SAP systems/infrastructure and software components such as S/4 HANA, Ariba, GRC, Fiori and SuccessFactors.
• This includes working knowledge of SAP Basis administration, managing, monitoring, transport system management, system refreshes, upgrades/support packs, tuning, and troubleshooting of the SAP systems.
• Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
• Ability to comply with, and contribute to, system configuration standards and guidelines.
• Ability to maintain status of tasks, defects, issues, and support requests daily in an appropriate tool.
• Proven analytical and problem-solving skills for assessment of complex production support issues and recommend / implement effective solutions.
• Experience with root cause analysis and troubleshooting techniques.
Qualifications:
Required:
• Maintain, configure, and tune SAP S/4 and BTP environments to ensure integrity, and stability.
• Perform daily administration, monitoring, and system health checks.
• If issues arise, troubleshoot, and perform problem analysis and resolution.
• Assists in continuous improvement initiatives.
• Analyze system logs and performance metrics and conduct workload analysis.
• Recommend and implement improvements in a timely manner to ensure optimal performance.
• Perform system refreshes and maintain multi-landscape environments.
• Ensure adherence to configuration management policies and troubleshoot transport errors.
• Provide support and perform problem resolution during development and maintenance phases of SAP projects.
• Handle, prioritize, and resolve tickets that range from break-fixes to enhancements.
• Able to troubleshoot high- to-moderate tickets independently.
• Coordinates and/or handles technical support with business users, as/if needed.
• Trains/assists junior Basis Administrator on tools and techniques used to analyze, configure, test, troubleshoot, and document SAP and SAP related information systems.
• Provides feedback regarding performance evaluations for team members; recommends project staffing.
• Work solely or in concert with others to author requisite documentation to meet a variety of company needs.
• Experience with the maintenance of SAP systems/infrastructure and software components such as S/4 HANA, Ariba, GRC, Fiori and SuccessFactors.
• This includes working knowledge of SAP Basis administration, managing, monitoring, transport system management, system refreshes, upgrades/support packs, tuning, and troubleshooting of the SAP systems.
• Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
• Ability to comply with, and contribute to, system configuration standards and guidelines.
• Ability to maintain status of tasks, defects, issues, and support requests daily in an appropriate tool.
• Proven analytical and problem-solving skills for assessment of complex production support issues and recommend / implement effective solutions.
• Experience with root cause analysis and troubleshooting techniques.
• Hands-on experience in Basis Administration on S/4 HANA.
• Bachelor's degree in information technology (IT), Information Systems (IS) Computer Science or related degree.
• Experience in at least two end-to-end SAP S/4HANA Project implementations.
Preferred:
• SAP Basis or SAP Security certifications would be nice but not required.
• Exposure to BTP technology is a plus.
Company:
Damco Solutions is a provider of IT solutions, services, and products. Founded in 1996, the company is headquartered in Plainsboro, USA, with a team of 1001-5000 employees. The company is currently Late Stage.