Base Melbourne

BaseNYC is looking for a Digital Project Manager to lead brand‑led digital projects across discovery, strategy, UX, and website design.

This role is for someone who understands how digital work moves through a creative agency environment, and who can bring structure, clarity, and momentum to the process.

The Digital Project Manager will architect and manage project processes in collaboration with internal discipline leads while partnering directly with clients. Responsibilities include leading day‑to‑day coordination, project planning, timeline management, resourcing, budget tracking, and building alignment across internal and external stakeholders. The focus is on the strategic and creative phases from discovery through design; as projects move into build, the manager will either partner with a Digital Producer or lead the development/build process to ensure continuity across the client relationship, project goals, scope, and timeline.

A successful Digital Project Manager is expected to excel in:

• Strategic Management: Orchestrate and manage digital project processes with rigor, critical thinking, and clarity from discovery through strategy, UX, and design.
• Collaboration: Build successful relationships with clients, creative teams, strategists, designers, producers, external collaborators, and internal leadership to ensure excellence in creative output.
• Communication: Maintain transparency and clarity; PMs overcommunicate everything.
• Digital Fluency: Understand the language, phases, and deliverables of digital projects, aiding teams moving from strategic definition into clear, well‑managed design outcomes.

Qualifications

• 5‑6+ years in project management, account management, or client services, preferably within a creative, branding, or design agency.
• Experience managing digital or digital‑adjacent projects, ideally including digital discovery, strategy, UX, website design, content, information architecture, or design systems; background in build/production/development is an attractive bonus.
• Working knowledge of digital project phases and deliverables.
• Experience building alignment across clients, creatives, strategists, designers, producers, and internal leadership.
• Comfort leading day‑to‑day client communication and managing expectations throughout a project.
• Demonstrated ability to manage project timelines, budgets, resourcing, planning, and internal workflows.
• Familiar with tools such as Figma, Slack, Google Suite, and project management platforms such as Productive.
• A natural communicator who can navigate between clients, creatives, and internal leadership with ease.
• Based in New York City and able to work regularly from the BaseNYC studio (hybrid, ~3 days per week in‑person).
• This role will begin as a freelance engagement, with the opportunity to transition into a full‑time position based on fit, performance, and studio needs.

Compensation is based on experience, with a starting salary of $100,000+.