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Bank Forward

8 Bank Forward Jobs Hiring Near You

Bank Forward

Customer Service Agent

Grand Forks, ND · On-site

$14.75 - $19.75/hr

Insure Forward, a division of Bank Forward. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on ...

Bank Forward

Customer Service Agent

Grand Forks, ND

$14.75 - $19.75/hr

Insure Forward, a division of Bank Forward. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on ...

Bank Forward

Customer Service Agent

Grand Forks, ND

$15.25 - $20.50/hr

Insurance Policy Manager Insure Forward, a division of Bank Forward. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded ...

Bank Forward

Insurance Sales Agent

Fargo, ND · On-site

... at Bank Forward...It's Simply the Forward Way! Benefits: Health (Traditional and High-Deductible plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership ...

Bank Forward

Customer Service Agent

Bemidji, MN

$20 - $33/hr

Insure Forward, a division of Bank Forward. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on ...

Bank Forward

Customer Service Agent

Bemidji, MN · On-site

$20 - $33/hr

Insure Forward, a division of Bank Forward. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on ...

Bank Forward

Customer Service Agent

Bemidji, MN

$20 - $33/hr

Insure Forward, a division of Bank Forward. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on ...

Bank Forward

Insurance Sales Agent

Fargo, ND · On-site

... Bank ForwardIt's Simply the Forward Way! Benefits: Health (Traditional and High-Deductible plan options), Dental, Vision, Medical & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company ...

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Infographic showing various job openings at Bank Forward in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Agent

Bank Forward

Grand Forks, ND • On-site

$14.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Insure Forward, a division of Bank Forward. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward...It's Simply the Forward Way!
Benefits: Health (Traditional and HD plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company paid Life and Long-term disability insurance, Voluntary paid benefits, Paid Time Off, Holidays. Extended Medical Absence Leave.
Work Hours: Full-time; Monday through Friday, 8-5pm.
Key Responsibilities:
  • Manage new and renewal insurance policies, ensuring accuracy, completeness, and timely processing
  • Serve as a primary point of contact for clients, responding to inquiries, policy changes, and service requests with professionalism and urgency
  • Review client accounts proactively to identify coverage gaps and recommend appropriate solutions
  • Prepare quotes and remarket policies to provide competitive options that meet client needs
  • Support sales efforts by identifying cross-sell and upsell opportunities within existing accounts
  • Process policy transactions including renewals, endorsements, changes, claims, and premium payments
  • Review carrier downloads for accuracy and handle invoicing for all applicable transactions
  • Maintain and update carrier-specific rate and forms manuals when not available through online systems
  • Build and maintain strong client relationships to support retention and long-term satisfaction
  • Organize and maintain accurate, confidential client files in compliance with company policies and industry regulations
  • Collaborate with team members and carriers to resolve issues and ensure a seamless client experience

Skills / Requirements / Qualifications:
  • Property & Casualty insurance license required or willingness to obtain within six months of employment
  • High school diploma or GED required
  • Strong customer service and interpersonal skills with a client-first mindset
  • Sales-oriented approach with the ability to identify opportunities and recommend solutions
  • Excellent communication skills, both written and verbal
  • Proficiency with computer systems and ability to learn agency management software

Equal Opportunity Employer

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