Why Work at Bank First
At Bank First, weโre not just a bankโweโre a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the โBest Banks to Work Forโ. We combine professional excellence with a culture that truly values people. When you join Bank First, youโre joining a team that invests in your growth, supports your well-being, and celebrates your contributions.
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Why Youโll Love Working Here
Imagine a workplace where:
- Your career growth is supported through training, mentoring, and advancement opportunitiesย
- Flexibility allows you to balance work and life without compromiseย
- Your contributions directly impact guests and communities you care aboutย
- Youโre part of a culture built on respect, collaboration, and empowermentย
At Bank First, you donโt just fill a roleโyou make a difference. Every interaction matters, and every team member helps shape the experience our guests love.
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About the Role: Branch Teller
The Branch Teller is responsible for providing exceptional service to our customers, processing transactions accurately and efficiently, and balancing a cash drawer daily. This position helps strengthen customer relationships by identifying needs and recommending appropriate products and services.
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Bank First believes great customer service comes before sales goals, you won't have to meet sales goals here!ย We believe in giving the best customer service and building relationships with our customers, therefore our tellers are not focused on selling, but rather great customer service!
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Key Responsibilities
- Provide exceptional customer service
- Process transactions accurately and efficiently
- Accurately balance cash drawer daily
- Identify customer needs and suggest appropriate products or services
- Follow established Know Your Customer guidelines to properly identify customers
- Adhere to all rules and regulations
- Primary contact for customersโ daily banking needs including deposits, withdrawals, payments, check cashing, etc.
- Complete Image Capture as needed
- Respond to customer calls and inquiries; transfer calls appropriately when needed
- Assist customers with entry into Safe Deposit Boxes
- Update customer information as needed (name, address, phone number, email address, etc.)
- Maintain efficiency with cash drawer, keeping only minimum cash needed
- May balance ATMย
- Assist with branch reporting including bank secrecy act log and other bank and mandated reports
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What Weโre Looking For
- High school diploma or equivalentย
- Customer service experience required; cash handling preferredย
- Strong communication and interpersonal skillsย
- Proficiency in Microsoft Word and Excelย
- Excellent organizational skills
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About Bank First
Headquartered in Manitowoc, Wisconsin, Bank First serves communities across Wisconsin and the Illinois Stateline region. Our growth is built on relationship-based bankingโgetting to know our guests personally and helping them create lasting value.
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Our Culture & Vision
We foster curiosity, creativity, and responsiveness while embracing individual differences. Employees are empowered with tools to succeed and supported in their careers. Our vision is to remain the top-performing, independent provider of financial services, delivering personalized solutions and value to guests and communities alike.
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Our Values
Relationship Based | Community Focused | Innovative Solutions | Value Driven
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Join Bank First and build a career where your contributions matter, your growth is supported, and your work makes a difference every single day.