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Bancfirst

1 Bancfirst Branch Supervisor Jobs Hiring Near You

BancFirst

Customer Service Representative

Yukon, OK · On-site

$13.50 - $18.25/hr

Promote BancFirst services through cross selling banking products to new and existing clientele ... by supervisor/manager Requirements Must possess the ability to work very well with all kinds of ...

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Bancfirst Jobs Information

Do workers at BancFirst get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Does BancFirst pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

At BancFirst, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from BancFirst affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at BancFirst?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at BancFirst worry about hours?

Most people don’t worry about getting enough hours.
69% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do BancFirst workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for BancFirst workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at BancFirst?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do BancFirst managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at BancFirst spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at BancFirst?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at BancFirst good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at BancFirst feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at BancFirst get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at BancFirst?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at BancFirst enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at BancFirst recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at BancFirst?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at BancFirst?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think BancFirst’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how BancFirst is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Branch Supervisor jobs?

What are the most popular jobs at Bancfirst?

Customer Service Representative

BancFirst

Yukon, OK • On-site

$13.50 - $18.25/hr

Other

This job post has expired today. Applications are no longer accepted.

BancFirst rating

7.0

Company rating: 7.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

127th of 174 rated banks

Job description

Customer Service Representative (CSR)

Mustang, OK

Essential Duties And Responsibilities

Include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responsible for the opening of new accounts
  • Utilize Connections and the On-boarding process to grow customer relationships
  • Efficiently process customer requests, including but not limited to, account maintenance, check orders, stop payments, ATM/Check Card disputes, balance inquiries, balance transfers, etc.
  • Responsible for maintaining legal documents
  • Promote BancFirst services through cross selling banking products to new and existing clientele
  • Extraordinary customer service at all times
  • Assist with other job related duties as requested by supervisor/manager
Requirements

Must possess the ability to work very well with all kinds of people and enjoy heavy customer service tasks

Previous banking experience and/or customer service experience in related field preferred

Knowledge of policies and procedures as well as federal guidelines

Ability to acquire an understanding of BancFirst products and services

Proficient in computer usage, strong knowledge of Microsoft Office

Able to communicate professionally both verbally and in writing

Must be able to interact with other offices and departments for accurate resolutions to problems and errors, while continuing to complete job tasks in a timely manner

Must be flexible and able to work additional hours when crucial to the branch environment

Critical thinking skills

Work well under stress and deadlines while managing multiple tasks

Must demonstrate a business professional image and demeanor at all times

Attendance and punctuality is an essential function of the job

Physical Requirements

Constant use of computer screens

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching

Ability to sit and/or stand for long periods of time during the workday

Long periods of typing and repetitive motion

Location

620 E. State Highway 152 Mustang, OK 73064

Hours

Full Time Monday – Friday 8:00 – 5:00

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers. EOE - BancFirst is an Equal Opportunity employer.

Diversity…Our differences enhance business performance.

What BancFirst employees say

Pay

Benefits

Hours and flexibility

Workplace

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