BALIN TECHNOLOGIES LLC is seeking a Conversational AI Architect to design a customer retention conversational agent. The role involves defining various protocols and leading a team to ensure ...
New
Balin Technologies
12 jobs near Columbus, OH
BALIN TECHNOLOGIES LLC is seeking a Conversational AI Architect to design a customer retention conversational agent. The role involves defining various protocols and leading a team to ensure ...
New
SENIOR APACHE DRUID ADMINISTRATOR
Irving, TX · On-site
$79K - $108K/yr
Balin Technologies LLC is seeking a Senior Apache Druid Administrator to manage and optimize large-scale Apache Druid clusters. The role involves troubleshooting services, managing cluster health ...
New
SENIOR APACHE DRUID ADMINISTRATOR
Irving, TX · On-site
$79K - $108K/yr
Balin Technologies LLC is seeking a Senior Apache Druid Administrator to manage and optimize large-scale Apache Druid clusters. The role involves troubleshooting services, managing cluster health ...
New
Lead Technical Support
Bangor, ME · On-site
$38K - $47K/yr
BALIN TECHNOLOGIES LLC is seeking a Lead Technical Support professional to provide effective technical assistance to hospital staff. The role involves diagnosing and troubleshooting hardware and ...
Lead Technical Support
Bangor, ME · On-site
$38K - $47K/yr
BALIN TECHNOLOGIES LLC is seeking a Lead Technical Support professional to provide effective technical assistance to hospital staff. The role involves diagnosing and troubleshooting hardware and ...
Desktop Support Analyst
Nashua, NH · On-site
$23.50 - $31.50/hr
BALIN TECHNOLOGIES LLC is seeking a Desktop Support Analyst to provide technical assistance and support for computer systems, hardware, and software in a healthcare setting. The role involves ...
Desktop Support Analyst
Nashua, NH · On-site
$23.50 - $31.50/hr
BALIN TECHNOLOGIES LLC is seeking a Desktop Support Analyst to provide technical assistance and support for computer systems, hardware, and software in a healthcare setting. The role involves ...
Openlink Endur Developer
Houston, TX · On-site
BALIN TECHNOLOGIES LLC is seeking an ETRM Developer responsible for the development, configuration, maintenance, and support of ETRM applications including Endur and Zema. The role involves ensuring ...
Openlink Endur Developer
Houston, TX · On-site
BALIN TECHNOLOGIES LLC is seeking an ETRM Developer responsible for the development, configuration, maintenance, and support of ETRM applications including Endur and Zema. The role involves ensuring ...
Lead Desktop Engineer
Bangor, ME · On-site
Description: Lead Technical Support: Provide timely and effective technical support to hospital staff for desktop systems, software applications, and hardware devices. Diagnose and troubleshoot ...
Lead Desktop Engineer
Bangor, ME · On-site
Description: Lead Technical Support: Provide timely and effective technical support to hospital staff for desktop systems, software applications, and hardware devices. Diagnose and troubleshoot ...
Desktop Support Analyst
Nashua, NH · On-site
$23.50 - $31.50/hr
Coordinate with the IT team to deploy and manage desktop hardware and software inventory. Training and Documentation:Assist in creating and updating technical documentation, including user guides ...
Desktop Support Analyst
Nashua, NH · On-site
$23.50 - $31.50/hr
Coordinate with the IT team to deploy and manage desktop hardware and software inventory. Training and Documentation:Assist in creating and updating technical documentation, including user guides ...
Mulesoft Architect
Dallas, TX · On-site
Experience: 7+ years of hands-on integration architecture experience, with at least 4 years dedicated to the MuleSoft Anypoint Platform (Mule 4). * Core Technologies: DataWeave 2.0, RAML 1.0, REST ...
New
Mulesoft Architect
Dallas, TX · On-site
Experience: 7+ years of hands-on integration architecture experience, with at least 4 years dedicated to the MuleSoft Anypoint Platform (Mule 4). * Core Technologies: DataWeave 2.0, RAML 1.0, REST ...
New
(Director/ VP Level) Senior AI Solution Architect - Data & AI Platforms(Databricks Eco system)
Santa Ana, CA · On-site
Strong expertise in Google Cloud Platform (Google Cloud Platform) Tools & Technologies (preferred) * Google Cloud Platform: BigQuery, Vertex AI, Cloud Storage, Dataflow, Dataproc, Pub/Sub, Looker
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(Director/ VP Level) Senior AI Solution Architect - Data & AI Platforms(Databricks Eco system)
Santa Ana, CA · On-site
Strong expertise in Google Cloud Platform (Google Cloud Platform) Tools & Technologies (preferred) * Google Cloud Platform: BigQuery, Vertex AI, Cloud Storage, Dataflow, Dataproc, Pub/Sub, Looker
New
Lead Desktop Support
Bangor, ME · On-site
Technology Improvement: 1. Stay up-to-date with emerging technology trends and best practices in desktop support. 2. Collaborate with IT teams to identify opportunities for process improvements and ...
New
Lead Desktop Support
Bangor, ME · On-site
Technology Improvement: 1. Stay up-to-date with emerging technology trends and best practices in desktop support. 2. Collaborate with IT teams to identify opportunities for process improvements and ...
New
Lead Desktop support Engineer
Boston, MA · On-site
Boston, MA(02111) Onsite The Desktop Support Team Lead oversees the daily operations of the Level 2 technical support team within an enterprise healthcare IT environment. Supporting approximately 8 ...
New
Lead Desktop support Engineer
Boston, MA · On-site
Boston, MA(02111) Onsite The Desktop Support Team Lead oversees the daily operations of the Level 2 technical support team within an enterprise healthcare IT environment. Supporting approximately 8 ...
New
Job Title: Sr APACHE DRUID ADMINISTRATOR Location: Irving, TX (Onsite) Description: OVERALL EXPEREINCE 10YRS+ * Design, deploy, administer, and optimize large-scale Apache Druid clusters supporting ...
New
Job Title: Sr APACHE DRUID ADMINISTRATOR Location: Irving, TX (Onsite) Description: OVERALL EXPEREINCE 10YRS+ * Design, deploy, administer, and optimize large-scale Apache Druid clusters supporting ...
New
Conversational AI Architect-Telecom Customer Retention Agent
Charlotte, NC • On-site
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Summary:
BALIN TECHNOLOGIES LLC is seeking a Conversational AI Architect to design a customer retention conversational agent. The role involves defining various protocols and leading a team to ensure effective customer engagement.
Responsibilities:
• Architect and design a customer retention conversational agent on Google CXAS, defining guardrails, escalation protocols, disconnect-reason detection, promotional offer recommendations, quality controls, reusable configurations, and context designs, while leading an offshore pod alongside an onsite BA.
Qualifications:
Required:
• Google CXAS / Contact Centre AI (Dialog flow CX, Agent Assist)
• conversational AI / agent design
• guardrails & escalation flow design
• prompt/context engineering
• telecom domain (retention, churn, offers)
Preferred:
• Solution architecture
• BA collaboration & requirement translation
• quality control/testing frameworks
• reusable configuration design
• GCP services
• integration with vendor-managed business systems
Company:
At Balin Technologies LLC, we are driven by innovation, excellence, and a deep commitment to helping businesses transform through technology. Founded in , the company is headquartered in Cumming, Georgia, US, , with a team of 51-200 employees. The company is currently Growth Stage.
BALIN TECHNOLOGIES LLC is seeking a Conversational AI Architect to design a customer retention conversational agent. The role involves defining various protocols and leading a team to ensure effective customer engagement.
Responsibilities:
• Architect and design a customer retention conversational agent on Google CXAS, defining guardrails, escalation protocols, disconnect-reason detection, promotional offer recommendations, quality controls, reusable configurations, and context designs, while leading an offshore pod alongside an onsite BA.
Qualifications:
Required:
• Google CXAS / Contact Centre AI (Dialog flow CX, Agent Assist)
• conversational AI / agent design
• guardrails & escalation flow design
• prompt/context engineering
• telecom domain (retention, churn, offers)
Preferred:
• Solution architecture
• BA collaboration & requirement translation
• quality control/testing frameworks
• reusable configuration design
• GCP services
• integration with vendor-managed business systems
Company:
At Balin Technologies LLC, we are driven by innovation, excellence, and a deep commitment to helping businesses transform through technology. Founded in , the company is headquartered in Cumming, Georgia, US, , with a team of 51-200 employees. The company is currently Growth Stage.