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Burnett Plastic Surgery

3 jobs near Columbus, OH

Plastic Surgery Front Desk Concierge

BURNETT PLASTIC SURGERY PC

Westfield, NJ • On-site

$22 - $25/hr

Full-time

Posted 2 days ago

New

Job description

About the Role:
Burnett Plastic Surgery PC is looking for a polished and personable Front Desk Concierge to be the welcoming face of our premier plastic surgery practice in Westfield, NJ. This is an exciting opportunity to work in a high-end, patient-focused environment where every interaction makes a meaningful difference in someone's journey to feeling their best.

Responsibilities;
  • Open and close the office.
  • Greet and check in patients with a warm, professional, and concierge-level demeanor
  • Answer and manage incoming calls, emails, and appointment scheduling requests
  • Coordinate patient consultations and follow-up appointments using practice management software
  • Collect and verify patient information, insurance details, and medical forms
  • Process payments, manage billing inquiries, and handle financial transactions accurately
  • Maintain a clean, organized, and welcoming front office and waiting area
  • Communicate effectively with clinical staff to ensure seamless patient flow
Requirements:
  • 1–3 years of front desk, medical receptionist, or luxury customer service experience
  • Experience in a plastic surgery, medical spa, or aesthetic practice is a strong plus
  • Proficiency with medical scheduling or EMR software preferred
  • Exceptional interpersonal and communication skills with a patient-first attitude
  • Professional appearance and demeanor consistent with a high-end aesthetic practice
  • Strong organizational skills with the ability to multitask in a fast-paced environment
  • Discretion and sensitivity when handling confidential patient information (HIPAA compliance)
  • Minimum High School Diploma or Associates Degree 
About Us:
Burnett Plastic Surgery PC is a trusted and respected plastic surgery practice serving the Westfield, NJ community and surrounding areas. We have a solo plastic surgeon and a board certified RN who provide exception al care to their patients.Our patients choose us for our commitment to exceptional results, personalized care, and a welcoming environment that puts them at ease from the very first visit. We are a  passionate, supportive, and deicated team.