Blake Fenkell Orthopedics

The Medical Office Receptionist will support a small medical practice with 1-5 practitioners, managing daily interactions with a moderate patient volume of 20-50 patients. This role involves welcoming patients, scheduling appointments, handling phone inquiries, managing records, and verifying insurance information. The receptionist will also assist with partial insurance claims processes and utilize specialized electronic health record (EHR) and scheduling software, including ATHENA and TEBRA.

Responsibilities

• Welcome and check in patients efficiently
• Schedule and confirm patient appointments using specialized software
• Handle incoming phone calls and address patient inquiries
• Manage and update medical records accurately
• Verify patient insurance coverage and process partial claims
• Perform accurate data entry and maintain confidentiality
• Facilitate clear communication between patients and medical staff

Preferred Qualifications

• Entry-level experience in medical office administration
• High school diploma or equivalent
• Knowledge of medical terminology
• Familiarity with electronic health records (EHR)
• Experience with appointment scheduling software
• Understanding of insurance procedures
• Strong data entry and customer service skills
• Excellent communication, multitasking, and organizational abilities

Orthopedic Surgeon
Shoulder and Knee Specialist
Dr. Blake Fenkell is a fellowship trained orthopedic surgeon specializing in shoulder and knee conditions, sports injuries, and musculoskeletal trauma.
He provides a precision based approach that combines evidence based nonsurgical treatment with advanced minimally invasive surgical techniques. His goal is always to restore function, optimize recovery, and help patients return to an active lifestyle.
Dr. Fenkell treats a wide range of conditions including rotator cuff injuries, shoulder instability, ACL and meniscus tears, cartilage damage, fractures, and sports related injuries.
Dr. Fenkell is committed to delivering high quality orthopedic care that helps patients move better, recover fully, and return to the activities they enjoy.