Bc Forward

60 Bc Forward Jobs Hiring Near You

BC forward is currently seeking a highly motivated Customer Service Representative for an opportunity in Austin, TX 78727 - Onsite Position Position Title: Customer Service Representative Location:

Administration Clerk

Phoenix, AZ · On-site

$16 - $16.71/hr

BC forward is currently seeking a highly motivated Administrative Assistant for an opportunity in Remote (Local to Phoenix AZ 85012/ Tucson, AZ 85714) Position Title: Administrative Assistant ...

New

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an opportunity in Remote (Local to New Mexico) Position Title: CSR - Call Center Representative Location:

Ability to build consensus among stakeholders with diverse objectives and drive decisions forward. Practical knowledge of enterprise change management standards in a global financial services context.

Job Title: Data Entry Clerk (Level III) Location: Chicago, IL Duration: Contract - 12 months Pay Rate: $20.14 (W2) Job ID: 408137 About BCforward BCforward is a leading global IT consulting and ...

Job Title: Principal Marketing Project Manager Location: Spring, TX Duration: Contract - 8 months Pay Range: $47.07/hr $61.62/hr (W2) Job ID: 407788 About BCforward BCforward is a leading global IT ...

Investment Analyst

Manhattan, NY · On-site

$67 - $70/hr

Job Title: Investment Analyst Advanced (>6 years) Location: Jersey City, NJ or Brooklyn, NY Duration: Contract - 12 months Pay Range: $67/hr to $70/hr (W2) About BCforward BCforward is a leading ...

Job Title: Revenue Accountant III Location: San Francisco, CA (Hybrid, 2-3 days onsite per week) Duration: Contract - 7 months Pay Range: $65 -$71 (W2) Job ID: 408351 About BCforward BCforward is a ...

Job Title: UX Content Spec/Strategist Location: (City, State) Duration: Contract - 4 months Pay Range: $46/hr $51/hr (W2) Job ID: 408168 About BCforward BCforward is a leading global IT consulting ...

Job Title: Senior iOS Engineer Location: San Francisco, CA Duration: Contract - 12 months Pay Range: $71.59/hr (W2) Job ID: 407895 About BCforward BCforward is a leading global IT consulting and ...

Job Title: Application Programmer III Location: Charlotte, NC (3 days onsite required, local candidates preferred) Duration: Contract - 12 months Pay Range: $65/hr (W2) Job ID: 407519 About BCforward ...

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Call Center Representative

BCForward

Austin, TX • On-site

$19 - $20/hr

Contractor

Re-posted 25 days ago


Job description

BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Austin, TX 78727 – Onsite Position

Position Title: Customer Service Representative

Location: Austin, TX 78727 – Onsite Position

Expected Duration: 10+ months contract (with possible extension)

Job Type: Contract, 40 HRS WEEKLY, Onsite Position

Anticipated Start Date: October 5th, 2026

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

 

Job Description:

Required Skills:
• Six months high volume inbound contact center experience within the last 12 months.


Must be available for any 8 hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.

·         Provide unbiased assistance to Medicaid providers and clients regarding eligibility, medical claims status, and program questions.

·         Respond promptly, courteously, and concisely to phone inquiries to ensure a positive experience.

·         Document all interactions in clear and concise online logs.

·         Transfer callers to appropriate Call Center units when necessary.

·         Meet individual performance standards, including strict attendance and productivity metrics.

·         Assist with problem resolution and escalate complex issues as needed.

·         Perform other duties as assigned by management.

·         Attains and maintains strict required attendance and performance metrics.

 

Would be nice to have skills:

·         Microsoft Office experience

·         Effective at multi-tasking.
Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale.  Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.  Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.


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About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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