Base Management Services

Position Summary: Primary responsibilities include leasing, marketing, advertising, collections, occupancy, appearance, maintenance, staff and resident relations and expense control for the assigned property(ies).

Essential Functions:

• Lease apartment homes
• Manage occupancy, marketing and advertising plans
• Physically walk and inspect the community and vacant apartments daily
• Collect all rent monies to meet company delinquency goals
• Effectively communicate with Management regarding the Community performance
• Recruit, train and develop staff
• Prepare and review evening reports to Management
• Provide hands-on leadership and management to leasing and maintenance team by conducting regular team meetings and effectively communicating expectations and directions to the community team members
• Monitor community team member performance and provide constructive feedback in addition to regularly scheduled performance reviews
• Communicate policy and procedure changes with community team members
• Coordinate with HR Coordinator for implementation of human resources matters
• Control expenses, create and maintain a positive relationship with vendors; get bids from competitors to ensure fair pricing for work needed
• Create and ensure a safe work environment
• Conduct a quarterly market survey and physically shop the competition every two months in order to maximize community occupancy and leased apartment income; increase rental pricing when the market allows with supervisor approval
• Ensure the office is opened on time and that the office and model apartments are maintained and clean
• Maintain professional behavior which does not interfere with the individuals work, the work of another team member, or the quality of life for Community residents
• Professionally resolve resident complaints and concerns both in person and on the telephone
• Create and maintain a positive Community environment and host resident activities
• Additional duties as assigned/and or subject to change, by Management

• QUALIFICATIONS
• Excellent oral and written communication skills
• Must be self-motivated, independent and able to work with minimal supervision
• Strong leadership and decision making skills
• Demonstrate ability to motivate and manage staff performance
• Possess computer skills including, but not limited to, Microsoft Office software and property management software
• BENEFITS
• Competitive salary and bonus plan
• Medical, Vision, Dental insurance
• Paid vacation and sick leave