ABOUT OUR COMPANY:
We’re a small, family-owned business with a strong reputation for quality work and customer service. The company was started in 2012 and has grown to be a We proudly sell American-made western metal goods across the US and overseas from our online store, as well as offering custom laser metal cutting to local clients. Our company culture is faith-based, with honesty, quality, and consistency being of the utmost importance.
Online store: theheritageforge.com
Instagram: @theheritageforge
JOB DESCRIPTION:
- Support the Shop Manager: Supports the Shop Manager with daily operations including product picking, forging, grinding, cleaning, painting, finishing, and using powered tools.
- Equipment operation: Operation of laser engraving equipment.
- Shipping & Fulfillment: Preparing, packaging, and executing fulfillment of each order.
- Shipping Supplies Inventory: Maintains shipping supply inventory and communicates when items needs to be restocked.
- Handle expedited orders: Ensures clear communication and timely resolution of expedited order requests.
- Safety: Following all shop safety procedures and company standards.
- Keeping the shop and office clean and organized.
- Taking out trash and cleaning up work areas after tasks are completed.
- Communication should be clear, proactive, professional, and respectful.
- Working together to maintain productivity and quality standards.
- Following company safety procedures and policies.
- Assisting team members when needed to support daily operations.
Qualifications & Desired Traits:
- Availability to work full-time (8 hour shifts, M-F).
- Comfortable working with powered hand tools and machinery.
- Ability to lift 50 lbs and stand for extended periods of time.
- Close attention to detail, as this position is in charge of ensuring the right items are sent to the correct recipient.
- Highly organized
- Flexible, as we are a small business and team members are expected to step into other roles if needed.
Bonus Qualifications (not required, but preferred)
- Prior experience in order fulfillment.
- Prior experience forging or working with sheet metal or laser cutting equipment.
What We Offer:
- Starting pay at $20/hour with opportunity for overtime. Pay may be increased as skills and responsibilities increase.
- 8 hour work day, Monday through Friday. Typically 7:30am-4:00pm with a lunch break.
- We take off all major holidays, and some postal holidays.
- A friendly, small-team work environment.
- Opportunities to learn and grow with a growing small business
- All necessary tools and safety gear provided
Hiring Process
- Interview process may include a phone interview, in-person interview, and/or working interview.
- Background Check Required.
- The selected candidate will be given a Conditional Offer of Employment. A criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of the Conditional Offer of Employment:
- Managing customer data.
- Receiving, storing, and organizing products.
- Receiving and managing payments.
- Operating shop equipment.
- Coordinating with shipping carriers, printing postage, handling outbound and inbound packages.
Company Description
We’re a small, family-owned business with a strong reputation for quality work and customer service. The company was started in 2012 and has grown to be a We proudly sell American-made western metal goods across the US and overseas from our online store (theheritageforge.com), as well as offering custom laser metal cutting to local clients. Our company culture is faith-based, with honesty, quality, and consistency being of the utmost importance.