Axion Ray

22 Axion Ray Jobs Hiring Near You

Quality Insights Lead

Oklahoma City, OK ยท On-site +1

$60K - $90K/yr

About the Role Axion Ray is looking for a Quality Insights Lead to join our Solutions team and help drive long-term customer value, retention, and expansion. This is an exciting opportunity to be ...

Strategic Solutions Director

New York, NY ยท On-site

$175K - $205K/yr

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Quality Insights Lead

Seattle, WA ยท On-site +1

$60K - $100K/yr

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

AI Solutions Director

New York, NY ยท On-site

$190K - $225K/yr

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Quality Insights Lead

NY ยท On-site +1

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Head of Industrials

Manhattan, NY ยท On-site

$225K - $255K/yr

Location New York, NY Employment Type Full time Department Delivery & Enterprise Solutions Compensation * $225K - $255K Offers Equity Offers Commission Axion Ray strives to be fair and competitive.

Head of Industrials

New York, NY ยท On-site

$225K - $255K/yr

Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify ...

Head of Medical Devices

New York, NY ยท On-site

$225K - $255K/yr

Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify ...

Senior Infrastructure Engineer

New York, NY ยท On-site

$190K - $210K/yr

About Us Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

Senior Director, Customer Success

New York, NY ยท On-site

$225K - $255K/yr

Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify ...

Product Manager, Agents

San Francisco, CA ยท On-site

$185K - $240K/yr

About Us Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly ...

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Axion Ray Jobs Information

Infographic showing various job openings at Axion Ray in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.

Quality Insights Lead

Axion Ray

Oklahoma City, OK โ€ข On-site, Remote

$60K - $90K/yr

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Location

Remote; Oklahoma City, OK; Raleigh, NC; Seattle, WA

Employment Type

Full time

Location Type

Remote

Department

Delivery & Enterprise Solutions

Compensation
  • $60K โ€“ $90K โ€ข Offers Equity

Axion Ray strives to be fair and competitive. We leverage market data from Pave to inform our compensation packages.

About the Role

Axion Ray is looking for a Quality Insights Lead to join our Solutions team and help drive long-term customer value, retention, and expansion. This is an exciting opportunity to be deeply embedded in the customer journey, supporting enterprise clients postโ€‘onboarding and ensuring continued success through adoption, value delivery, and growth. The ideal candidate is a hybrid technical and clientโ€‘facing professional who can effectively communicate across business, product, and engineering stakeholders.

Key Responsibilities
  • Serve as the primary point of contact for customers following initial onboarding and deployment
  • Deliver ongoing program updates and operational checkโ€‘ins to key customer stakeholders
  • Proactively monitor account health and platform usage to drive adoption and value realization
  • Support customer issue resolution, including preparation, live syncs, and postโ€‘meeting followโ€‘ups
  • Partner with Sales, Product, and Engineering to deliver a seamless customer experience across touchpoints
  • Translate customer goals into platform configurations, success plans, and measurable outcomes
  • Identify expansion opportunities and partner with Sales on renewal and upsell efforts
Location

This is a remote role that involves occasional travel to client sites as well as Williamsburg, Brooklyn HQ.

Requirements
  • 2-4 years of experience in customer success, solutions, consulting, or technical project delivery
  • Strong data fluency; ability to interpret operational data, generate insights, and inform decisionโ€‘making
  • Ability to drive projects forward within a PMO or structured project delivery environment
  • Strong written and verbal communication skills; comfortable leading customerโ€‘facing conversations
  • Detailโ€‘oriented and organized; able to manage multiple workstreams across internal and external stakeholders
  • Experience managing and configuring SaaS platforms to support customer onboarding, optimize workflows, and ensure successful solution delivery
  • Passion for AI, enterprise software, or manufacturing technology
Preferred Qualifications
  • Experience in a hybrid technical + businessโ€‘facing role (e.g., solutions engineer, technical CSM, implementation specialist)
  • Background in consulting, analytics, or systems integration is a plus
  • Exposure to data tools or platforms (e.g., Looker, Tableau, Snowflake, Postgres)
  • Prior experience supporting enterprise clients or highly regulated industries
  • A builder mindset with comfort in lowโ€‘structure environments
Equal Opportunity

Axion Ray is an Equal Opportunity / Aff. Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Compensation Range: $60K - $90K

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