Aventiqo

Six Months Contract with Potential to Extend or Convert

Responsibilities: Process State or customer documents following established Standard Operating Procedures utilizing proprietary and Microsoft suite applications Understand and follow security guidelines Create process documentation Assist in issue resolution with internal and external customers Work with team members to assist in the training and implementation of process and policy changes Assist customers, team members and/or vendors with training on products, jurisdictional requirements using a consultative approach. Analyze data and recommend process improvements and reporting Assist in special project work as assigned

Requirements (years of experience, educational background, technical skills, etc.):A minimum of two years of customer service or related work experience. High school diploma or equivalent. Some college preferred