Autowest

We are not looking for someone who simply wants a job.

We are looking for someone who takes ownership, thrives on organization, follows through on commitments, and wants to play a key role in helping a growing business succeed.

If you are the type of person who loves checklists, enjoys solving problems, notices details others miss, and takes pride in keeping things organized and running smoothly, we want to hear from you.

About the Position

Autowest of Plainwell is seeking an exceptional Office & Operations Manager to help oversee the administrative and operational side of our dealership.

This is a leadership role that directly supports ownership, management, sales, service, accounting, compliance, and customer experience.

We are less concerned with where you worked previously and more concerned with your ability to stay organized, communicate effectively, solve problems, and make sure important tasks get completed.

Automotive dealership experience is preferred but not required for the right candidate.

Responsibilities

• Oversee daily office operations
• Manage vehicle sale paperwork and documentation
• Track lender funding and outstanding items
• Coordinate title and registration processing
• Process payroll and commission reports
• Maintain organized records and files
• Monitor compliance and dealership procedures
• Assist management with operational projects
• Improve systems, workflows, and efficiency
• Follow up on incomplete tasks and outstanding items
• Support customers, employees, lenders, and vendors
• Help ensure a professional and organized dealership environment
• Help create accountability and follow-through across departments

The Ideal Candidate

You may be a great fit if:

• You are highly organized and detail-oriented
• You enjoy creating systems and processes
• You take ownership of your work
• You communicate professionally and confidently
• You are dependable and accountable
• You are comfortable managing multiple priorities
• You enjoy helping others stay organized and productive
• You naturally follow through until tasks are completed
• You are willing to respectfully hold others accountable when necessary

Experience We Value

• Office Management
• Operations Management
• Accounting or Bookkeeping
• Banking or Lending
• Insurance Administration
• Medical or Veterinary Office Administration
• Automotive Dealership Experience
• Executive Assistant Experience

Compensation & Benefits

• $65,000 - $85,000+ based on experience
• Paid vacation
• Health insurance options
• Opportunity for advancement
• Stable, family-owned company
• Leadership role with meaningful responsibility

Autowest of Plainwell is a growing independent dealership serving customers throughout West Michigan. We are committed to providing an exceptional customer experience while building a team of people who take pride in their work and care about doing things the right way.

Application Instructions

To help us identify exceptional candidates, please include a brief answer to the following question with your application:

Tell us about a system, process, checklist, or organizational method you created or improved at a previous job. What problem did it solve, and what was the result?

Applicants who thoughtfully answer this question will receive priority consideration.