Hollywood, FL · On-site
$24/hr
Atento is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Quick apply
Hollywood, FL · On-site
$24/hr
Atento is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Atento is an award-winning global CX solutions company that creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Quick apply
Atento is an award-winning global CX solutions company that creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Atento is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Atento is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Atento is an award-winning global CX solutions company that creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Atento is an award-winning global CX solutions company that creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game ...
Si es así, ¡IHOP quiere que se una a nuestro equipo atento y entusiasta! Acerca de IHOP Desde 1958, IHOP ® ha sido el lugar donde las personas se conectan durante el desayuno, disfrutan de ...
Quick apply
Si es así, ¡IHOP quiere que se una a nuestro equipo atento y entusiasta! Acerca de IHOP Desde 1958, IHOP ® ha sido el lugar donde las personas se conectan durante el desayuno, disfrutan de ...
Si es así, ¡IHOP quiere que se una a nuestro equipo atento y entusiasta! Acerca de IHOP Desde 1958, IHOP ® ha sido el lugar donde las personas se conectan durante el desayuno, disfrutan de ...
Quick apply
Si es así, ¡IHOP quiere que se una a nuestro equipo atento y entusiasta! Acerca de IHOP Desde 1958, IHOP ® ha sido el lugar donde las personas se conectan durante el desayuno, disfrutan de ...
PR · On-site
$10.50/hr
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
$10.50/hr
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
* Propose a functional operational structure to deliver the following outcomes: * Manage and Report Pillar Performance - (Supervisors) * Have good product knowledge to apply root cause analysis and ...
Quick apply
* Propose a functional operational structure to deliver the following outcomes: * Manage and Report Pillar Performance - (Supervisors) * Have good product knowledge to apply root cause analysis and ...
Job Summary: We are seeking a motivated and experienced Quality and Training Subject Matter Expert (SME) to join our team. This role will focus on ensuring the highest standards of quality across ...
Job Summary: We are seeking a motivated and experienced Quality and Training Subject Matter Expert (SME) to join our team. This role will focus on ensuring the highest standards of quality across ...
Miramar, FL · On-site
Primary Responsibilities: • Develop and manage training/quality frameworks for new and existing employees, including orientation, on-the-job training, and ongoing professional development. • ...
Miramar, FL · On-site
Primary Responsibilities: • Develop and manage training/quality frameworks for new and existing employees, including orientation, on-the-job training, and ongoing professional development. • ...
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
$10.50/hr
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
$10.50/hr
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
$10.50/hr
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
$10.50/hr
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Quick apply
PR · On-site
Atento al detalle * Experiencia previa en venta de autos * Habilidad para trabajar con público * Buen servicio al cliente Documentación Requerida: * Resumé * Certificado de buena conducta * Foto ...
Cleburne, TX · On-site
$11 - $14.65/hr
Chick-fil-A Cleburne (TX) quiere ser el restaurante más atento y excelente del área de Cleburne. ¡Nuestro equipo siempre se esfuerza por ir a la segunda milla y brindar a nuestros huéspedes la ...
Quick apply
Cleburne, TX · On-site
$11 - $14.65/hr
Chick-fil-A Cleburne (TX) quiere ser el restaurante más atento y excelente del área de Cleburne. ¡Nuestro equipo siempre se esfuerza por ir a la segunda milla y brindar a nuestros huéspedes la ...
$24/hr
Full-time
Medical, Dental, Vision
Re-posted 27 days ago
We are looking for a Technical Product Specialist expert to join our expanding team! There are a few things we take seriously here: building an amazing product and providing the best possible service to our customers. Our clients love our product, it’s very popular and it's incredibly unique (and fun) to provide support in an environment where most interactions are very positive. This is a full-time position. You are required to be onsite in our Miramar location.
As a Technical Product Specialist expert, you will use critical thinking and problem-solving skills to manage complex end-user support cases. With a thorough understanding of our product, the person in this role will have expert-level knowledge of complex workflows, integrations, automatons, issue resolution, APIs, reporting tools, and more.
About The Role
· Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels. (Emails and chats)
· Manage and solve assigned cases by providing the best support solution given the client's needs.
· Investigate the root cause of issues by isolating the problem and searching application logs.
· Reference technical documentation and aid in building internal knowledge base content where gaps may be present.
· Work closely with business and engineering teams to ensure transparent communication and efficient issue resolution.
· Develop regular reports to understand the health and quality of our platform.
· Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touchpoints.
Your Experience & Skills
· Experience in technical support; B2B is preferable
· Experience with inspecting and diagnosing web applications, mobile applications (HTML/CSS)
· 2-5 years of experience in technical support/operations experience
· High experience supporting customers via email, phone and chat
· Commitment and strong drive to provide delightful customer experiences and the tenacity to drive issues to resolution.
· Basic code understanding
· Data entry experience is required
· Excellent interpersonal skills and multitasking abilities
· Superb written and verbal communication skills
· Positive attitude, empathy, and high energy
· Ability to take initiative and adapt
Bonus skills:
· Experience working with SaaS products, GraphQL APIs, Single Sign-on, and SAML is a plus
What’s in it for you?
· A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
· Endless career opportunities and clear paths for career development
· A competitive salary
· Inclusive perks and benefits
· Benefits package (Medical, Vision, Dental)
Call us Home:
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 150,000+ people around the globe choose to call Atento home.
Atento is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Powered by JazzHR
03sgbDH6lz
