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Atwork Tallahassee

2 jobs near Columbus, OH

AtWork - Tallahassee

Data Entry Clerk

Tallahassee, FL · On-site

$15/hr

Entry-Level Records Clerk - Document Scanning & Data Accuracy Do you take pride in being accurate, organized, and dependable? This is your chance to put those skills to work in a role that keeps ...

MEMBER SERVICES REPRESENTATIVE

AtWork - Tallahassee

Tallahassee, FL • On-site

Other

Posted 20 days ago

Job description


Job Overview:
We are seeking a Member Services Representative to join our team. This role is essential in delivering excellent customer service by assisting members with account inquiries, processing payments, and handling service-related requests. The ideal candidate is professional, detail-oriented, and thrives in a fast-paced environment.
Key Responsibilities:
  • Provide friendly and professional customer service in person and over the phone
  • Answer incoming calls and assist with account inquiries and service requests
  • Process payments accurately and balance transactions daily
  • Assist with billing questions, deposits, fees, and account updates
  • Utilize internal systems to manage member accounts and document interactions
  • Prepare service orders, reports, and basic correspondence with accuracy
  • Maintain organized records, files, and documentation
  • Communicate effectively with internal teams to ensure timely service delivery
  • Handle sensitive member information with confidentiality
  • Support team operations and assist with additional duties as needed
Qualifications:
  • Strong communication and interpersonal skills
  • Previous customer service experience required
  • Call center or banking experience preferred
  • Comfortable working with multiple systems and databases
  • Strong attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Positive attitude and team-oriented mindset
Schedule:
  • Full-time
  • Monday through Friday

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