Customer Success Manager
New York, NY · On-site
At Assured, we are ruthlessly focused on our end customers and driving better outcomes. Most of your time will be spent learning and experimenting to drive your desired outcomes. You will have ...
59 Assured Jobs Hiring Near You
Customer Success Manager
New York, NY · On-site
At Assured, we are ruthlessly focused on our end customers and driving better outcomes. Most of your time will be spent learning and experimenting to drive your desired outcomes. You will have ...
Customer Success Manager
Manhattan, NY · On-site
At Assured, we are ruthlessly focused on our end customers and driving better outcomes. Most of your time will be spent learning and experimenting to drive your desired outcomes. You will have ...
Customer Success Manager
Manhattan, NY · On-site
At Assured, we are ruthlessly focused on our end customers and driving better outcomes. Most of your time will be spent learning and experimenting to drive your desired outcomes. You will have ...
BDR Manager
New York, NY · On-site
About Assured is transforming the infrastructure of U.S. healthcare with intelligent automation. We're building an AI-native system of action for provider operations - automating credentialing ...
BDR Manager
New York, NY · On-site
About Assured is transforming the infrastructure of U.S. healthcare with intelligent automation. We're building an AI-native system of action for provider operations - automating credentialing ...
BDR Manager
New York, NY · On-site
$220K - $240K/yr
About Assured is transforming the infrastructure of U.S. healthcare with intelligent automation. We're building an AI-native system of action for provider operations - automating credentialing ...
BDR Manager
New York, NY · On-site
$220K - $240K/yr
About Assured is transforming the infrastructure of U.S. healthcare with intelligent automation. We're building an AI-native system of action for provider operations - automating credentialing ...
Strategy & Operations Lead
New York, NY · On-site
About Assured Assured is transforming the infrastructure of U.S. healthcare using intelligent automation. We're building an AI-native system of action for provider operations to automate the most ...
Strategy & Operations Lead
New York, NY · On-site
About Assured Assured is transforming the infrastructure of U.S. healthcare using intelligent automation. We're building an AI-native system of action for provider operations to automate the most ...
Assured is on a mission to modernize insurance, focusing on claims processing through innovative software solutions. The Staff Backend Engineer will lead the design and development of core systems ...
Assured is on a mission to modernize insurance, focusing on claims processing through innovative software solutions. The Staff Backend Engineer will lead the design and development of core systems ...
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Product SME - Workers Compensation
$77K - $100K/yr
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Product SME - Workers Compensation
$77K - $100K/yr
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Product Engineer
New York, NY · On-site
$170K - $250K/yr
About Assured is transforming the infrastructure of U.S. healthcare using intelligent automation. We're building an AI-native system of action for provider operations to automate the most painful ...
Product Engineer
New York, NY · On-site
$170K - $250K/yr
About Assured is transforming the infrastructure of U.S. healthcare using intelligent automation. We're building an AI-native system of action for provider operations to automate the most painful ...
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Assured is on a mission to modernize insurance by providing software solutions for claims processing. They are seeking a highly analytical and detail-oriented Staff Product Analyst to analyze product ...
Assured is on a mission to modernize insurance by providing software solutions for claims processing. They are seeking a highly analytical and detail-oriented Staff Product Analyst to analyze product ...
Product Engineer
New York, NY · On-site
About Assured is transforming the infrastructure of U.S. healthcare using intelligent automation. We're building an AI-native system of action for provider operations to automate the most painful ...
Product Engineer
New York, NY · On-site
About Assured is transforming the infrastructure of U.S. healthcare using intelligent automation. We're building an AI-native system of action for provider operations to automate the most painful ...
Assured is on a mission to modernize insurance, providing large insurers with the software solutions needed for efficient claims processing. They are seeking a Staff Frontend Engineer to enhance ...
Assured is on a mission to modernize insurance, providing large insurers with the software solutions needed for efficient claims processing. They are seeking a Staff Frontend Engineer to enhance ...
Senior Product Analyst
Palo Alto, CA · On-site
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Senior Product Analyst
Palo Alto, CA · On-site
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual ...
Assured is on a mission to modernize insurance by providing large insurers with software solutions for claims processing. The Staff Security Engineer will scale and mature security across the ...
Assured is on a mission to modernize insurance by providing large insurers with software solutions for claims processing. The Staff Security Engineer will scale and mature security across the ...
Assured is on a mission to modernize insurance, providing large insurers with the software solutions they need for efficient claims processing. As a Staff Software Engineer on the Platform ...
Assured is on a mission to modernize insurance, providing large insurers with the software solutions they need for efficient claims processing. As a Staff Software Engineer on the Platform ...
Job Summary : Assured is on a mission to modernize insurance, providing large insurers with software solutions for claims processing. As a Senior Product Analyst, you will help Product and ...
Job Summary : Assured is on a mission to modernize insurance, providing large insurers with software solutions for claims processing. As a Senior Product Analyst, you will help Product and ...
A modern insurance technology company is seeking a Staff Product Manager to define and own the product roadmap, manage the product lifecycle, and use data analytics for informed decisions. The ideal ...
A modern insurance technology company is seeking a Staff Product Manager to define and own the product roadmap, manage the product lifecycle, and use data analytics for informed decisions. The ideal ...
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Full-time
Medical, Dental, Vision, PTO
Posted 11 days ago
Job description
We are looking for a Customer Success Manager to join our growing team. As a crucial early hire, you will play a pivotal role in shaping our customer success strategy and ensuring our clients achieve maximum value from our platform. You will work closely with customers to understand their needs, provide exceptional support, and help drive product improvements based on user feedback. Ultimately, you will be responsible for ensuring the success and satisfaction of our customers by providing exceptional support and guidance.
At Assured, we are ruthlessly focused on our end customers and driving better outcomes. Most of your time will be spent learning and experimenting to drive your desired outcomes. You will have ownership, autonomy, and the ability to maximize your growth curve.
Responsibilities
Qualifications
FTE Only Benefits and Pay
Our headquarters are located in New York City, and we value cross-team collaboration and in-person connection. We encourage participation from all team members-great ideas can come from anywhere. While we take our mission seriously, we don't take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture.
We provide competitive base compensation along with stock options. The expected annual salary range for this role posted is depends on experience and interview performance. We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO ("take what you need"), seven paid holidays, and a company-wide winter break.
EEO Statement
Assured is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Assured bases hiring decisions solely on qualifications, merit, and business needs.
At Assured, we are ruthlessly focused on our end customers and driving better outcomes. Most of your time will be spent learning and experimenting to drive your desired outcomes. You will have ownership, autonomy, and the ability to maximize your growth curve.
Responsibilities
- Customer Onboarding: Lead the onboarding process for new clients, ensuring a smooth and efficient transition to our platform.
- Relationship Management: Build and maintain strong relationships with customers, acting as their primary point of contact.
- Support and Guidance: Provide ongoing support and guidance to customers, addressing their concerns and resolving issues promptly.
- Product Feedback: Gather and analyze customer feedback to help inform product development and improvements.
- Training and Education: Develop and deliver training materials and sessions to help customers fully utilize our platform.
- Customer Advocacy: Advocate for customers' needs within the company, ensuring their voices are heard in product and strategy discussions.
- Success Metrics: Track and report on key success metrics, such as customer satisfaction, retention, and usage rates.
Qualifications
- 1+ years of experience in customer success, account management, or a related role, preferably in the healthcare or SaaS industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Problem-solving mindset with the ability to think critically and proactively address client needs.
- Ability to manage multiple clients and priorities simultaneously.
- Proficiency with CRM software and customer support tools.
- Understanding of credentialing and network management processes in healthcare is a plus.
FTE Only Benefits and Pay
Our headquarters are located in New York City, and we value cross-team collaboration and in-person connection. We encourage participation from all team members-great ideas can come from anywhere. While we take our mission seriously, we don't take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture.
We provide competitive base compensation along with stock options. The expected annual salary range for this role posted is depends on experience and interview performance. We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO ("take what you need"), seven paid holidays, and a company-wide winter break.
EEO Statement
Assured is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Assured bases hiring decisions solely on qualifications, merit, and business needs.