Assured Data Protection

60 Assured Data Protection Jobs Hiring Near You

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

About Assured is transforming the infrastructure of U.S. healthcare using intelligent automation ... goals and data protection requirements. Cross-functional Leadership * Partner with product ...

Data Engineer (Ab Initio)

Wilmington, DE

$111K - $133K/yr

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Data Engineer

Dallas, TX

$120K - $130K/yr

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Senior Business Data Analyst

Mississauga, ON · On-site

CA$500 - CA$600/day

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Client Partner - Healthcare

Miami, FL · On-site

$150K - $175K/yr

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Staff Cloud Infrastructure Engineer

Palo Alto, CA · Remote

$126K - $165K/yr

... protect data and systems. Build tools and systems that streamline developer workflows, reduce ... Assured contributes 3% of your income, even if you don't contribute WFH Benefits: Lunch on us 2x ...

Your work will help protect our data, earn customer trust, and strengthen our compliance posture as ... Assured contributes 3% of your income, even if you don't contribute WFH Benefits: Lunch on us 2x ...

Java Developer

Thonotosassa, FL · On-site

$58 - $62/hr

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client ...

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Assured Data Protection Jobs Information

Infographic showing various job openings at Assured Data Protection in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Success Specialist

Assured Data Protection

Herndon, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago


Job description

Location: Herndon, VA (office 3 days a week)
Position: Customer Success Specialist
Job Type: Full-time
Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.
We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy.  Our global data centers ensure data sovereignty, meeting your organization’s compliance requirements. A dedicated team is always available to recover your data and minimize disruption in the event of a disaster.
Job Summary:
The Customer Success Specialist (CSS) will ensure current customers receive exceptional service that will support maintaining customer satisfaction, customer retention, and discover expansion opportunities.  The CSAE will be the main point of contact for customer business needs. 
Key Responsibilities:
  • Build and maintain strong relationships with your customers while ensuring their needs are being met in a timely manner.
  • Conduct regular Service Reviews to identify potential issues, understand customers current and future plans, and discover opportunities for upselling services that align with the customers needs.
  • Monitor accounts and proactively address any issues, escalating as needed, while also surfacing opportunities for improvement.
  • Resolve complex customer problems or disputes in a professional manner.
  • Support proactive marketing campaigns to keep customers informed about product updates and best practices. 
  • Keep records and documentation of customer interactions.

Key Qualifications:
  • Bachelor’s degree
  • 1-2 years of experience in communications, marketing, sales, account management, or customer success or equivalent in customer success training/courses.
  • Strong verbal and written communication skills, strategic planning, and project management
  • Analytical and process-oriented mindset
  • Ability to work effectively across multiple departments in a deadline-driven environment
  • Active team player, self-starter, who can quickly adjust priorities
  • Ability to learn new software tools on the job
Preferred Qualifications
  • Knowledge of Zendesk, ChurnZero, or HubSpot
  • Experience in Customer Success
 What We Offer
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401K program with company matching.
  • A dynamic, inclusive, and collaborative work environment.
  • Hybrid work schedule requires an in-office presence with remote work flexibility.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays, robust 401k plan, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
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