Assurance Support Services Agency

FULL JOB DESCRIPTION

Assurance Support Services is seeking a reliable individual to undertake the administrative tasks. The Administrative Assistant will serve as the face of the company while answering all incoming calls and greeting walk-in guests. This position requires proficiency in prioritizing and working with little supervision. The ideal candidate is self-motivated and will work with a high degree of attention to detail.

RESPONSIBILITIES

• Manage phone calls and email correspondence

• Answer questions from members, social workers, and staff enthusiastically and professionally

• Provide administrative support to clerical staff as needed

• Track inventory of office supplies and place orders when necessary

• Organize and schedule meetings for Transition Coordinators

• Coordinate travel arrangements

• Take minutes at office meetings

• Provide biweekly and monthly reports

• Establish and maintain effective work relationships with new and existing members

• Welcome clients and guests who call or visit the office with polish and professionalism

• Ensure the reception area looks fantastic, plan and set up for events and conference rooms, etc.

• Fulfill requests with a flexible and resourceful mindset

• Receive and file time sheets

• Send reminders for timesheets and meetings

• Update members on their status in the transition process

• Coordinate the housing process for all members in the pipeline

• Enter notes into the Benefits Utilization Systems (BUS)

• Record and track billable units to provide the billing department

• Provide accurate reports on a biweekly and monthly time frame

• Enthusiastically manage multiple competing priorities at one time in a fast-paced environment and a wide variety of personalities

• Handle a wide variety of tasks with excellent organization, planning, and follow up skills

• Utilize strong computer proficiency and administrative skills to support other departments as time allows

EXPERIENCE REQUIREMENTS

• Administrative experience 1 year (Preferred)

• Customer service 2 years (Preferred)

• Proficient knowledge of MS Office and Excel

ABILITY TO COMMUTE/RELOCATE:

• Aurora, CO 80014: Reliably commute or planning to relocate before starting work (Required)

SKILLS/ABILITIES

• Knowledge of office management systems and procedures

• Strong organizational skills with the ability to multi-task

• Excellent written and verbal communication skills

• Strong attention to detail

• High degree of confidentiality and professionalism

SCHEDULE

• 8-hour shift

• Monday – Friday

BENEFITS

• Health insurance

• Paid holidays and time off

• 401 (k)

Assurance Support Services Agency was founded to allow our patients to live a successful, independent, and dignified life in a community-based setting. We facilitate our patients’ physical, social, emotional, and financial needs to ensure a successful reintegration back into their own homes and community.