Arquet

Arquet is hiring a General Manager

Arquet is a new, ingredient-driven California restaurant newly open in San Francisco’s Ferry Building, from the team behind Michelin-starred Sorrel. This large-format lunch and dinner concept will feature wood-fired cooking, seasonal locally sourced produce from the Ferry Plaza Farmers Market, and a refined yet casual waterfront dining experience.

We’re looking for a motivated and experienced Service Manager to help lead our front-of-house team and play a key role in shaping the service standards and overall dining experience of Arquet. This is a unique opportunity to build and lead a large team—working alongside an accomplished, creative team in one of the city’s most iconic locations.

The Service Manager, under the direction of our General Manager, is responsible for:

Service Standards & Quality Assurance

• Establishes and enforces standardized operating procedures for all steps of service, including greeting protocols, timing, and table presentation.

• Evaluates front-of-house performance regularly through floor observations and guest feedback to continuously refine service quality.

• Partners closely with the kitchen team to maintain clear communication regarding timing, order accuracy, and guest dietary needs.

Staff Training, Education & Development

• Executes structured onboarding and training programs for all front-of-house positions to ensure consistent service execution.

• Conducts daily pre-shift meetings to educate and test the team on menu changes, beverages, and service SOPs.

• Provides ongoing coaching and performance evaluations to improve skills, and increase team retention.

What you can expect from us:

• A supportive, collaborative leadership team
• High standards and clear expectations
• Full benefits program
• Paid vacation

Required Experience:

• 3+ years of FOH management in a high-profile restaurant
• Strong wine knowledge; Sommelier certification a plus
• Proven experience defining and mentoring fine dining service standards

We are an equal opportunity employer and are committed to fostering a diverse, respectful, and inclusive workplace.

We’re excited to meet you.

More detail about Arquet part of Sorrel Restaurant Group, please visit https://culinaryagents.com/entities/957042-Arquet