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Archer Systems
Archer Systems

60 Archer Jobs Hiring in San Jose, CA

Archer Systems

Pre-Settlement Litigation Support

Houston, TX · On-site

$15 - $20.25/hr

ABOUT ARCHER ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer Systems

Call Center Rep.

Houston, TX · On-site

$15 - $18.75/hr

ABOUT ARCHER ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer Systems

Case Analyst

Austin, TX · On-site

ABOUT ARCHER ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer Systems

Senior QSF Tax Manager

South Lake, TX · On-site

ABOUT ARCHER ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer Systems

Lien Resolution Specialist

Austin, TX · On-site

Short Term Disability * Long Term Disability ABOUT ARCHER ARCHER Systems is a leading technology enabled legal services company that provides pre-settlement and post-settlement administration ...

Archer Systems, LLC

Call Center Rep.

Houston, TX · On-site

$15.25 - $19/hr

ABOUT ARCHER ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer Systems, LLC

Call Center Rep.

Austin, TX

$15.75 - $19.75/hr

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases ...

Archer Systems, LLC

Call Center Rep.

Houston, TX

$15.25 - $19/hr

ABOUT ARCHER ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer Systems, LLC

Case Analyst

Austin, TX · On-site

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases ...

Archer Systems, LLC

Senior QSF Tax Manager

Dallas, TX · On-site

ABOUT ARCHER ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer Systems, LLC

Case Analyst

Austin, TX · On-site

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases ...

Archer Systems, LLC

Call Center Rep.

Houston, TX

$15.25 - $19/hr

About Archer ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class ...

Archer

Systems Engineer, HVPS

San Jose, CA · On-site

Archer is an aerospace company based in San Jose, California building an all-electric vertical ... Define and decompose system requirements with traceability through overall system architecture

Archer

Systems Engineer

San Jose, CA · On-site

$126K - $220K/yr

Archer is an aerospace company based in San Jose, California building an all-electric vertical ... As a member of our Systems Engineering team you will report into the Vehicle Architecture, and will ...

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Infographic showing various job openings at Archer in San Jose, CA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Payment Operation Team Leader

Payment Operation Team Leader

Archer Systems

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 hours ago

Job description

POSITION SUMMARY
Position Location: Houston, Texas
JOB RESPONSIBILITIES
Team Leader is responsible for leading and managing a team of employees, and their role includes many tasks, such as:
  • Delegate work to QSF Project Managers, QSF Analysts, Client Service Representatives and utilize company resources to effectively complete work assignments
  • Ability to allocate team resources to effectively manage and meet competing deadlines and priorities.
  • Train team members to ensure quality control for various aspects of each QSF docket, including accuracy of Claimant information and proper execution of legal documents across multiple dockets
  • Assist portfolio managers with necessary resources to prioritize and act on escalations created by internal and external entities.
  • Managing day-to-day operations: Assigning tasks, providing guidance, and supporting the team
  • Manage team timesheet approvals and monitor team PTO and requirements.
  • Setting goals: Establishing objectives for the team
  • Ensuring team members progress towards company goals and objectives while adhering to company policies.
  • Hiring and training new employees/team members
  • Evaluating performance: Conducting regular performance reviews and appraisals
  • Providing feedback: Offering constructive feedback to help employees improve their skills
  • Training and development: Identifying growth opportunities for employees and arranging training sessions
  • Team building: Organizing team-building activities and encouraging collaboration
  • Employee engagement: Creating an environment where employees feel valued
  • Managers should have strong communication and leadership skills and be able to adapt to the needs of their team. They should also be knowledgeable about employee relations, performance management, and conflict resolution.

KNOWLEDGE, SKILLS, AND ABILITIES
Required:
  • Strong communication, leadership, and conflict resolution skills
  • Bachelor's degree required
  • 10+ years managing a large team of widget processors
  • In one of the following industries:
    • Claims processing (Insurance or Healthcare)
    • Payment processing (Finance, Insurance, Healthcare)
    • Industry and work experience is highly regulated, high-risk operations, claimant human suffering, and demanding clients
    • BPO or HR Outsourcing operations (Payroll, 401k, Pension, Benefits Administration)
    • Experience with tech-enabled processing and automation is required
    • Experience working with India is highly preferred
  • Proven track record of responding quickly and soundly to customer escalations/needs
  • Must demonstrate history of leading with data, strong planning, strong execution (again with verifiable data/facts), strong team performance tracking, coaching and development, strong performance management routines, strong communication and experience reporting up with confidence to senior leaders
  • Ability to exercise discretion in the processing of confidential matters
  • Outstanding Customer Service and decision-making skills
  • Excellent verbal, written, organization, analytical and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Strong computer skills, including proficiency with Microsoft Office (Word, Outlook, Excel, and PowerPoint)
  • Establish and maintain good working relationships with internal and external stakeholders
  • Reporting is vital to Archer, so this position requires an analytical thinker who can work with Data Analysts to create specific reporting as needed

Preferred:
  • Preference to grow teams and help mentor others to grow in their careers
  • Experience building high performing teams and delivering innovative solutions
  • Passion for problem solving and creating solutions
  • Expertise with Archer's internal QSF backbone, Archer Connect, an in house designed enterprise system that is unique to Archer.
  • Graduate degree

BENEFITS
  • 401(K) retirement plans with matching contributions.
  • Comprehensive health insurance coverage.
  • Dental and vision insurance plans.
  • Parental leave to support work-life balance.
  • Short-term and long-term disability coverage.

ABOUT ARCHER
ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top-tier talent to enhance customer service and offer new product lines and services.
ARCHER's core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate, and bankruptcy coordination, release administration, medical records review, plaintiff fact sheet, and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics, and reporting are handled efficiently and effectively.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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