Aramex

2 jobs near Columbus, OH

Aramex is seeking an Operations Performance Analyst responsible for analyzing operational data and providing insights to enhance efficiency. The role involves monitoring performance metrics ...

Job Title: Operations Team Member I Posting Start Date: 5/27/26 Purpose of the Job Implement the day-to-day express operations procedures and policies to ensure smooth flow of Operations in terms of ...

Operations Performance Analyst

Aramex

Houston, TX • On-site

Full-time

Posted 5 days ago


Job description

Job Summary:
Aramex is seeking an Operations Performance Analyst responsible for analyzing operational data and providing insights to enhance efficiency. The role involves monitoring performance metrics, conducting root cause analysis, and collaborating with teams to implement process improvements.
Responsibilities:
• Collect, analyze, and interpret operational data from various sources to identify trends, patterns, and performance metrics.
• Develop and maintain performance dashboards and reports, tracking key performance indicators (KPIs) to evaluate operational efficiency and effectiveness.
• Conduct in-depth root cause analysis to identify underlying factors impacting operational performance, efficiency, and customer satisfaction.
• Collaborate with cross-functional teams to identify opportunities for process optimization, eliminate bottlenecks, and enhance operational workflows.
• Support the implementation of continuous improvement initiatives, such as Lean Six Sigma, to drive operational excellence and productivity.
• Prepare and present regular performance reports to management, highlighting trends, insights, and recommendations for improvement.
• Utilize historical data and statistical modeling techniques to forecast demand, optimize resource allocation, and support capacity planning.
• Leverage data analytics tools and technologies to automate data collection, analysis, and reporting processes, enhancing efficiency and accuracy.
• Collaborate with cross-functional teams, including operations, logistics, IT, and customer service, to align objectives and drive operational improvements.
• Stay updated on emerging trends, best practices, and technological advancements in the logistics and transportation industry, applying relevant insights to improve operational performance.
Qualifications:
Required:
• At least 3 years of experience in operations analysis, business analytics, or a related field, with a proven track record of leveraging data to drive operational improvements.
• Data Analysis: Collect, analyze, and interpret operational data from various sources to identify trends, patterns, and performance metrics.
• Performance Monitoring: Develop and maintain performance dashboards and reports, tracking key performance indicators (KPIs) to evaluate operational efficiency and effectiveness.
• Root Cause Analysis: Conduct in-depth root cause analysis to identify underlying factors impacting operational performance, efficiency, and customer satisfaction.
• Process Improvement: Collaborate with cross-functional teams to identify opportunities for process optimization, eliminate bottlenecks, and enhance operational workflows.
• Continuous Improvement Initiatives: Support the implementation of continuous improvement initiatives, such as Lean Six Sigma, to drive operational excellence and productivity.
• Performance Reporting: Prepare and present regular performance reports to management, highlighting trends, insights, and recommendations for improvement.
• Forecasting and Capacity Planning: Utilize historical data and statistical modeling techniques to forecast demand, optimize resource allocation, and support capacity planning.
• Technology Utilization: Leverage data analytics tools and technologies to automate data collection, analysis, and reporting processes, enhancing efficiency and accuracy.
• Collaboration: Collaborate with cross-functional teams, including operations, logistics, IT, and customer service, to align objectives and drive operational improvements.
• Industry Research: Stay updated on emerging trends, best practices, and technological advancements in the logistics and transportation industry, applying relevant insights to improve operational performance.
• Communication Skills
• Attention To Details
• Analytical Skills
• Data Analysis
• Process Improvement Methodologies
• Collaborative Mindset
• Performance Metrics
Preferred:
• Bachelor's degree in business, operations management, data analytics, or a related field is preferred.
• Advanced degrees or certifications in analytics or operations management are a plus
Company:
Founded in 1982, Aramex has emerged as a global leader in logistics and transportation, renowned for its innovative services tailored to businesses and consumers. Founded in 1982, the company is headquartered in Dubai, ARE, with a team of 10001+ employees. The company is currently Late Stage.