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Assistant Office Manager

APPS Paramedical Services

Grand Rapids, MI • On-site

Full-time

Re-posted 15 hours ago

Job description

We are seeking an experienced and professional Assistant Office Manager to support the day-to-day operations of our APPS Paramedical Services program. This role coordinates mobile paramedical cases, supports field staff, and oversees administrative workflows to ensure efficient, compliant, and high-quality service delivery.

Key Responsibilities:
  • Coordinate and manage paramedical cases, scheduling, and daily operations.
  • Serve as primary point of contact for clients, referral sources, and examiners.
  • Oversee office operations, supplies, equipment, and vendor services.
  • Ensure accurate documentation and compliance with HIPAA and company policies.
  • Handle client calls, emails, and issue resolution professionally.

Qualifications:
  • Experience in healthcare case management, medical office operations, or paramedical services.
  • Strong organizational, multitasking, and leadership skills.
  • Excellent communication and customer service abilities.
  • Proficiency in Microsoft Office and scheduling/documentation systems.
  • Bachelor’s degree in Business or Healthcare Administration preferred.