Applied Engineering Concepts

Engineering Technical Writer

AEC is a specialized electrical engineering and field services company that supports clients across industrial and utility environments. They focus on electrical testing, commissioning, and technical field services, helping ensure that critical electrical systems such as transformers, panels, cabling, and power equipment are operating safely and efficiently.

Their work is highly dependent on accurate technical reporting and fast turnaround times, which is a key part of the value they deliver to their customers. Because of this, AEC places strong emphasis on quality control, structured processes, and clear communication between field teams, engineering, and clients.

This is not a highly technical engineering design role. It is best suited for someone detail-oriented, organized, and comfortable working in a structured, fast-paced environment where quality control and coordination are key.

You will play a critical role in ensuring that customer reports are delivered within a 5-business-day turnaround time. This role can be based at our Quebec City or Montreal office and reports directly to the QHSE Manager.

Key Responsibilities

• Review and validate technical reports and field test data submitted by field technicians via PowerDB, ensuring accuracy and completeness of all information
• Identify gaps, inconsistencies, or missing data and proactively follow up with technicians and internal teams to resolve issues
• Maintain and update the report tracker daily to reflect current status, deadlines, and outstanding items across all active projects
• Actively work to reduce the current 5-business-day report turnaround SLA through process improvements, better data quality at intake, and AI-assisted drafting
• Ensure all reports meet strict quality standards before client delivery, maintaining AEC’s reporting SLA
• Coordinate and communicate with cross-functional teams (field technicians, engineers, operations, and project teams) to keep reporting workflows on track
• Provide timely, constructive feedback to field technicians in a positive, continuous-learning environment

What We’re Looking For

• Highly detail-oriented with a strong focus on quality assurance and accuracy in all work outputs
• Able to perform under pressure while effectively managing tight deadlines and multiple priorities
• Strong critical thinking and problem-solving skills, with the ability to identify and resolve data or process gaps independently
• Self-directed and organized — comfortable working independently
• Comfortable collaborating with both technical and non-technical stakeholders across cross-functional teams
• Strong written communication skills in English
• PowerDB experience is an asset; training will be provided for the right candidate
• Familiarity with Salesforce, Foxit PDF Editor, or Adobe Acrobat is a plus
• Engineering background (Electrical/Power Systems) is a plus; new graduates or students with a relevant technical background and strong organizational skills are welcome to apply

Career Growth + Perks

• AEC offers strong internal mobility and growth opportunities into roles such as: Engineering, Operations Specialist, Quality and Process Improvement functions, and more
• Hybrid role — 4 days onsite / 1 day remote (flexibility may be adjusted based on performance)
• Support for professional certifications and continued education
• Participation in professional engineering societies (IEEE) — membership and local event costs reimbursed by AEC
• Year-end discretionary bonus based on performance, safety, and customer feedback
• Paid vacation, comprehensive insurance coverage, and Canadian retirement savings plan
• Laptop and software provided by AEC