Matthews, NC · On-site
$15 - $20.50/hr
Customer Service Representative Job Summary The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service ...
Matthews, NC · On-site
$15 - $20.50/hr
Customer Service Representative Job Summary The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service ...
$15 - $20.50/hr
Customer Service Representative Job Summary The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service ...
$15 - $20.50/hr
Customer Service Representative Job Summary The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service ...
Matthews, NC · On-site
$15 - $20.50/hr
Customer Service Representative Job Summary The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service ...
Matthews, NC · On-site
$15 - $20.50/hr
Customer Service Representative Job Summary The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service ...
$15 - $20.50/hr
In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial ...
$15 - $20.50/hr
In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial ...
$15 - $20.25/hr
In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial ...
$15 - $20.25/hr
In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial ...
$14.75 - $20/hr
In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial ...
$14.75 - $20/hr
In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial ...
Tucson, AZ · On-site
$17 - $21/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Tucson, AZ · On-site
$17 - $21/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
$17 - $21/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
$17 - $21/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Tucson, AZ · On-site
$17.50 - $22.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Tucson, AZ · On-site
$17.50 - $22.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Mesa, AZ · On-site
$18.25 - $23.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Mesa, AZ · On-site
$18.25 - $23.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Mesa, AZ · On-site
$18.25 - $23.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Mesa, AZ · On-site
$18.25 - $23.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Tucson, AZ · On-site
$17.50 - $22.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
Tucson, AZ · On-site
$17.50 - $22.50/hr
For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners.
$16 - $18/hr
Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork ...
$16 - $18/hr
Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork ...
Matthews, NC · On-site
$15 - $20.50/hr
... Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch. • Monitor phone ...
Matthews, NC · On-site
$15 - $20.50/hr
... Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch. • Monitor phone ...
Anticimex Carolinas is an equal opportunity employer.
Anticimex Carolinas is an equal opportunity employer.
Killingsworth Environmental, an Anticimex company, is a leading pest control company providing services throughout North Carolina. We're looking to add a dynamic Commercial Sales Representative to ...
Killingsworth Environmental, an Anticimex company, is a leading pest control company providing services throughout North Carolina. We're looking to add a dynamic Commercial Sales Representative to ...
Clark's Termite and Pest Control, an Anticimex company, is a leading pest control company providing services throughout South Carolina. We're looking to add a dynamic Commercial Sales Representative ...
Clark's Termite and Pest Control, an Anticimex company, is a leading pest control company providing services throughout South Carolina. We're looking to add a dynamic Commercial Sales Representative ...
Matthews, NC · On-site
$15 - $20.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. Process cash payments that are received by the Customer Service Center or the ...
Matthews, NC · On-site
$15 - $20.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. Process cash payments that are received by the Customer Service Center or the ...
Killingsworth Environmental, an Anticimex company, is a leading pest control company providing services throughout North Carolina. We're looking to add a dynamic Commercial Sales Representative to ...
Killingsworth Environmental, an Anticimex company, is a leading pest control company providing services throughout North Carolina. We're looking to add a dynamic Commercial Sales Representative to ...
Brunswick, ME · On-site +1
$15.25 - $19.25/hr
Advancement opportunities within both Modern Pest and our parent company, Anticimex EXPERIENCE, EDUCATION, AND SKILLS REQUIRED: * High school diploma or equivalent. No pest management experience ...
Brunswick, ME · On-site +1
$15.25 - $19.25/hr
Advancement opportunities within both Modern Pest and our parent company, Anticimex EXPERIENCE, EDUCATION, AND SKILLS REQUIRED: * High school diploma or equivalent. No pest management experience ...
$15 - $20.50/hr
Full-time
Posted 4 hours ago
Job Description:
Customer Service Representative
Job Summary
The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will develop positive relationships with our clients promoting Anticimex Carolinas as the premier company within our industry.
Principal Responsibilities
Provide stellar customer service from the greeting to the conclusion of the call.
Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
Provide service as stated in the service agreements to our clients in a professional, prompt, courteous manner.
Schedule appointments for our customers in a timely and efficient manner and communicate appointment details including day and time of appointment to our customers.
Routing technicians and sales people when scheduling appointments
Help customers understand their account ensuring satisfaction.
Enter clients' information accurately into the computer.
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads.
Process cash payments that are received by the Customer Service Center or the branch.
Monitor phone software to ensure that incoming calls have minimal to no wait times low, voicemails checked.
Provide back-up support to the incoming calls for the Inside Sales team.
Document and escalate infractions reported by our customers.
Comply with all company policies and procedures with all employees.
Participate in customer service projects on behalf of the department.
Encourage and foster a harmonious workplace with a positive attitude.
Collaborate with team members as needed.
Maintain acceptable attendance and tardiness records.
Other duties as assigned
Competency/Position Requirements: Knowledge, Skills, & Abilities
Exceptional verbal and written communication skills
Committed to accuracy
Ability to demonstrate flexibility when needed
Ability to work effectively in PestPac
Exceptional customer service disposition
Experience with the MS Office Suite (Excel, Word, PowerPoint, Outlook) required
Education/Experience:
No experience required.
Previous customer service experience strongly preferred.
Previous experience with heavy incoming call volume is preferred.
Must be able to walk, sit, stand, & and use the computer and phone for extended period of times.
Ability to work two Saturdays per month as needed.
This list may not be all inclusive.
Physical and Mental Demands
Occasional Demands (1-33%) Frequent Demands (34-66%) Constant Demands (67-100%)
Lifting (up to 10 lbs)
Carrying
Standing Analyzing Focus for Extended Periods Sitting Typing Talking Reading
FLSA Status: Non-Exempt
Reports to: Team Lead or CSC Supervisor
Direct Reports: None