Amplify Group

DESCRIPTION
About the Role: Jr. Operations & Office Manager
Avalaunch, an Amplēo company, is seeking an experienced Operations & Office Manager to support day-to-day office operations, administrative functions, employee support initiatives, and client-facing activities. Reporting to the Director of Operations, this role serves as a central resource for office management, project coordination, employee onboarding, client support, and operational efficiency.
The ideal candidate is highly organized, detail-oriented, technologically savvy, and thrives in a fast-paced environment where adaptability, communication, and proactive problem-solving are essential.
Key Responsibilities

• Serve as the primary point of contact for office visitors, clients, and incoming communications.
• Manage office operations, including supplies, vendor relationships, maintenance requests, and workspace organization.
• Provide basic IT support, including employee computer setup, software installations, troubleshooting, and equipment coordination.
• Coordinate project workflows, resource scheduling, and reporting within the Teamwork project management platform.
• Support the sales team by scheduling meetings and assisting with client agreements and amendments.
• Coordinate travel arrangements, company events, and special projects.
• Assist with employee onboarding, offboarding, training, and internal communications.
• Support accounts receivable processes, including payment tracking, invoice management, and past-due account monitoring.
• Assist with client billing setup and ongoing receivables management.
• Prepare and maintain operational reports and administrative documentation.
• Build strong working relationships with employees, clients, and business partners through professional communication and service.

REQUIREMENTS

• Bachelor's degree preferred
• Minimum of 3 years of experience in office management, operations, administration, or a related role.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and Google Workspace.
• Experience with project management software; Teamwork experience is highly preferred.

About The Amplify Group
Avalaunch is proud to be a division in the Amplify Group, combining the entrepreneurial spirit of a leading digital marketing agency with the strength and resources of a growing professional services platform. Together, we are committed to helping businesses grow while creating meaningful career opportunities for our team members.
At Avalaunch, we believe a career should be more than just a job. We strive to create an environment where talented people can grow, contribute, and build long-term, fulfilling careers. Our culture is built on a foundation of trust, accountability, innovation, and service excellence.