Amia Bakery

Join Our Team as a Counter Associate at AMIA BAKERY!

Do you have a passion for creating delightful customer experiences? At AMIA BAKERY, located in the heart of Newark, CA, we’re looking for a friendly and dependable Counter Associate to join our team. If you enjoy working in a warm and welcoming environment, love baked goods, and have a knack for keeping things organized, this could be the perfect role for you!

What You’ll Do

As a Counter Associate, you’ll be the face of AMIA BAKERY, ensuring every customer leaves with a smile. Here’s what your day-to-day will look like:

• Customer Service: Greet guests warmly, answer questions about our delicious offerings (including ingredients and allergens), and provide thoughtful recommendations.
• Order Management: Take cake and pastry orders both in person and over the phone, ensuring every detail—dates, specifications, and preferences—is captured accurately.
• POS & Cash Handling: Process transactions using our point-of-sale system, handling cash, card, and digital payments with precision.
• Cleaning & Maintenance: Keep the bakery sparkling! This includes wiping down tables, cleaning display glass, sweeping, mopping floors, doing dishes, and taking out the trash during opening or closing shifts.
• Phone Support: Answer incoming calls promptly to assist with customer inquiries, order updates, and general shop questions.

What We’re Looking For

To thrive in this role, you’ll need:

• At least 1 year of experience in a similar customer-facing role.
• A friendly, approachable demeanor and a genuine love for helping people.
• Strong organizational skills to keep orders and operations running smoothly.
• Dependability and a proactive attitude—someone who takes pride in their work.
• The ability to multitask in a fast-paced environment while maintaining attention to detail.

Why Join AMIA BAKERY?

At AMIA BAKERY, we’re more than just a bakery—we’re a community. Our team is dedicated to providing exceptional service and creating a welcoming space for our customers. If you’re looking for a role where your contributions truly matter and you can be part of a supportive, close-knit team, we’d love to hear from you.