Amgen

118 Amgen Technical Operations Manager Jobs Hiring Near You

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

Currency Code US Dollar , Responsibilities Howmet Aerospace is searching for a Technical Operations Manager, FSW to join our Howmet Wheel Systems (HWS) business unit in Cleveland, OH. Howmet ...

Liaise with Amgen's third-party managed services provider and Technical teams to investigate and ... Operational change management, including communications and training activities associated with ...

Liaise with Amgen's third-party managed services provider and Technical teams to investigate and ... Operational change management, including communications and training activities associated with ...

Position Summary Cerus is seeking an experienced Technical Operations Manager with expertise across Chemistry, Manufacturing, and Controls (CMC) activities supporting commercial and development-stage ...

Position Summary IQ Fiber is seeking a Manager, Technical Operations responsible for leading and mentoring a team of installation and service technicians in the field, managing day-to-day operations ...

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Amgen Jobs Information

What is it like to work at Amgen?

Amgen is a biotechnology company that values innovation, collaboration, and patient-centricity, fostering a culture that encourages open communication and teamwork among its employees. The company's research and development teams work in a dynamic environment, often in collaboration with external partners and academia, to develop and deliver life-changing medicines to patients with serious diseases. Working at Amgen may appeal to candidates who are passionate about advancing medical science and improving human health, as the company offers opportunities for professional growth, mentorship, and contributions to groundbreaking research.

What makes Amgen an attractive place to work?

Amgen is a leading biotechnology company that has been at the forefront of innovation in the pharmaceutical industry for decades, with a strong focus on developing life-changing medicines for patients with serious diseases. The company's work environment is characterized by a culture of collaboration, innovation, and scientific excellence, with opportunities for employees to work on cutting-edge projects and contribute to groundbreaking research. As a result, Amgen offers a dynamic and challenging work environment that can provide employees with opportunities for professional growth, development, and impact in the field of biotechnology.
Infographic showing various Technical Operations Manager job openings at Amgen in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution.

Technical Operations Manager

Washington, DC • On-site

AVI Systems
Technology, Communication and Media • 51 - 200 employees

$125K - $172K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Key responsibilities

  • Own and manage the fiscal year operating plan, including workforce planning, fixed assets, and training investments.

  • Review contract documents with relevant teams and customers to confirm scope, feasibility, schedules, and margin targets.

  • Assign project managers and coordinate resource scheduling to meet quality, service, and profitability objectives.


Job description

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces - and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.
The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business unit. This role provides leadership and direction for Technical Operations teams, ensuring consistent execution of delivery standards, effective resource planning, and alignment with organizational priorities.
The TOM is responsible for driving operational performance through project delivery, quality assurance, productivity, margin management, and talent development. They partner closely with Sales, Regional/Area Managed Services, and Operations leadership to support revenue growth, improve customer outcomes, and ensure scalable, repeatable project delivery. All decisions are made within approved business plans, budgets, policies, and procedures, while actively modeling and reinforcing the company's core values.
What you will be doing:
  • Own and manage the fiscal year operating plan, including workforce (FTE) planning, fixed assets, and training investments required to support current and future business needs.
  • Accountable for overall departmental financial performance, achieving or exceeding budgeted revenue, gross margin, and net income targets
  • Review contract documents in collaboration with Sales, Engineering, Delivery, and customers prior to order processing to confirm scope, technical feasibility, schedules, and margin targets can be successfully delivered.
  • Assign project managers and/or delivery leaders and coordinate the scheduling of resources to meet quality, service, and profitability objectives
  • Partner with Sales through joint customer engagement to promote engineering services, implementation, and managed service offerings that support business growth.
  • Foster a high-performance culture by setting clear expectations, coaching team members, recognizing achievement, and addressing performance or conduct issues as needed.
  • Ensure technical services personnel receive appropriate training aligned to individual development plans and performance goals to maintain expertise in supported products and solutions.

What you'll bring to assure your success:
  • Proven experience leading a professional service, project delivery, or operations teams within a project based or services driven environment.
  • Proven ability to oversee large teams, offering guidance, managing performance, and supporting talent growth.
  • Demonstrated experience with Profit & Loss accountability, including ownership of operating budgets, forecasting, revenue production, cost control, and margin performance
  • Understanding of key operational and financial metrics, including utilization, productivity, labor efficiency, margins, and overall business unit performance.
  • Experience working directly with customers and guiding technical teams through design, integration, project delivery, and ongoing service engagements.
  • Sound judgment, strong communication skills, and the ability to balance customer requirements, operational constraints, and financial objectives.
  • CTS, CTS-I, CTS-D or additionally preferred certifications of PMI, PMP or ITIL certifications are key to this position.

Why Should You Apply?
At FORTÉ, your work matters, and it's easy to see the impact you make. That's because we're 100% employee-owned, and everyone here has a stake in how we show up - for each other, our customers, and the future we're building. You'll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best - and build what's next.
The benefits of ownership
At FORTÉ, you're not just covered - you're supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.
Here's a look at what we offer:
  • Healthcare, vision & dental coverage to keep you and your family well
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
  • Employer-paid life and disability insurance for added peace of mind
  • 401(k) with company match to invest in your future
  • Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
  • Tuition reimbursement and ongoing learning opportunities to support your growth
  • Employer-paid employee assistance program to care for your physical, mental, and financial health
  • Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.