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Infographic showing various job openings at American Road Group in the United States as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Physical job distribution.

Rider Education Coach - Rock N Roll City Harley-Davidson

American Road Group

Cleveland, OH • On-site

$300 - $525/wk

Part-time, Contractor

Re-posted 25 days ago

Job description

Description

American Road Group is seeking a Rider Education Coach at Rock N Roll City Harley-Davidson in Cleveland, Ohio! This is a Part Time/Contract position.


Provides instruction and assistance to Rider Education students and assists them in becoming ARG Bike Owners.


Why You'll Love this Role

Fun, high-energy dealership environment!

Employee discounts on motorcycles, merchandise and parts.

Be a part of the passionate motorcycle community. 


Major Duties and Responsibilities

  • Daily Rider Education Instruction
  • Serve as ambassador for American Road Group to include acquiring, recruiting, training, and integrating new customers.
  • Deliver Motorcycle Ohio Rider Education/HDRA sponsored training on a consistent, measurable basis.
  • Report and maintain incident records as they pertain to classes and students.
  • Report any maintenance issue on a timely basis.
  • Responsible for maintaining continuing education/certification requirements by the State, MORE, and HDMC.
  • Responsible for accuracy and completeness of all training records
  • Maintain working knowledge of student registration process.
  • Act as a liaison to the State and MORE.
  • Keep management informed of sale leads, market trends, pricing and product offerings.
  • Monitor and ensure compliance w/ safety regulations.
  • Maintain state motorcycle endorsement, clean driving record and current MORE Rider Coach Certification. Must be able to meet MORE/HDRA & State Codes of Ethics.
  • Partner w/ staff to ensure a total team approach to operations and quality assurance.
  • Responsible to mentor and assist in the training of new Rider Coaches
  • Must possess understanding of adult learning theory, brain-based learning and their practical applications.
  • Possess product knowledge and act as contact in the sales process.
  • Support the Rider's Education Team, the Reception Department, and all other departments as needed.
  • Dealership Customer Integration
  • Work directly with Reception to relay new information on prospects to be entered in the CRM.
  • Work directly with Sales Management to set up VIP introductions and maintain CRM.
  • Work directly with dealership departments during dealership tours.

Requirements

Qualifications and Job Requirements

  • Current certifications by Harley-Davidson Motor Company (Harley-Davidson Riding Academy) and Motorcycle Ohio Rider Education Safety Foundation.
  • Knowledge and experience with Sales of Harley-Davidson motorcycles, and/or motor vehicles sold by a dealership.
  • CPR and First Aid Certified.
  • Current motorcycle license.
  • Own or operate a motorcycle on a regular and frequent basis.
  • Ability to remain composed in crisis situations.
  • Flexibility in scheduling to meet the needs of the business unit.

Physical Demands and Working Environment

  • The noise level in the work environment is usually loud.
  • Occasionally required to bend, stoop, crouch, reach, and handle tools.
  • Occasionally requires the ability to lift training motorcycles.
  • Occasionally requires the ability to balance and push a 400+ lb. motorcycle.
  • Frequently works near moving mechanical parts.
  • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally, exposed to exhaust fumes or other airborne particulates.
  • Pay Range: $300-$525 per class 

Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

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