Build group resume and communication for operational teams. * Perform any other reasonable duties as required by the Management Team. Requirements * Graduate of Hotel School or College Degree is a ...
Aman Group
58 Aman Group Jobs Hiring Near You
Build group resume and communication for operational teams. * Perform any other reasonable duties as required by the Management Team. Requirements * Graduate of Hotel School or College Degree is a ...
Sales Coordinator - Amangiri
Canyon Point, UT · Hybrid
$17.75 - $24.25/hr
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
New
Sales Coordinator - Amangiri
Canyon Point, UT · Hybrid
$17.75 - $24.25/hr
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
New
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is ...
Steward - Amangiri
Canyon Point, UT · On-site
$14.25 - $19.25/hr
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Steward - Amangiri
Canyon Point, UT · On-site
$14.25 - $19.25/hr
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you'll enjoy: * Aman Global Complimentary ...
Benefits At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you'll enjoy: * Aman Global Complimentary ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Human Resources Assistant - Amangiri
$35K - $45K/yr
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Human Resources Assistant - Amangiri
$35K - $45K/yr
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Security - Amangiri
$15 - $18.25/hr
Benefits At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you'll enjoy: * Aman Global Complimentary ...
Security - Amangiri
$15 - $18.25/hr
Benefits At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you'll enjoy: * Aman Global Complimentary ...
Benefits At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you'll enjoy: * Access and discount on Food ...
Benefits At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you'll enjoy: * Access and discount on Food ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming ...
Experience Advisor - Amangiri
$19.75 - $26.50/hr
Benefits At Aman Group, we believe our colleagues are at the heart of our success. We offer a comprehensive range of benefits designed to support your personal and professional growth: * Aman Global ...
Experience Advisor - Amangiri
$19.75 - $26.50/hr
Benefits At Aman Group, we believe our colleagues are at the heart of our success. We offer a comprehensive range of benefits designed to support your personal and professional growth: * Aman Global ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is ...
Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is ...
Aman Group, a leading ultra-luxury hospitality brand, is seeking a Food & Beverage Development Coordinator in its Miami Corporate Office. You will support the global F&B development lifecycle from ...
New
Aman Group, a leading ultra-luxury hospitality brand, is seeking a Food & Beverage Development Coordinator in its Miami Corporate Office. You will support the global F&B development lifecycle from ...
New
Aman Group, a leading ultra-luxury hospitality brand, is seeking a Food & Beverage Development Coordinator in its Miami Corporate Office. You will support the global F&B development lifecycle from ...
New
Aman Group, a leading ultra-luxury hospitality brand, is seeking a Food & Beverage Development Coordinator in its Miami Corporate Office. You will support the global F&B development lifecycle from ...
New
... group. • Demonstrated experience designing and delivering enterprise data warehouse and BI ... For over three decades, Aman has created serene sanctuaries that redefine luxury. With the debut of ...
... group. • Demonstrated experience designing and delivering enterprise data warehouse and BI ... For over three decades, Aman has created serene sanctuaries that redefine luxury. With the debut of ...
Events Manager
$80K/yr
... at Aman New York. The role will plan, direct and manage the coordination of all event details and logistics, and sell group bookings and events. In overview, the Senior Event Sales Manager will ...
Quick apply
Events Manager
$80K/yr
... at Aman New York. The role will plan, direct and manage the coordination of all event details and logistics, and sell group bookings and events. In overview, the Senior Event Sales Manager will ...
Experience Manager - Amangiri
Page, AZ · On-site
Oversee vendor management, ensuring all partners deliver Aman-quality experiences. Manage the booking system, ensuring accuracy of activities, itineraries, and billing. Coordinate out-of-house group ...
New
Experience Manager - Amangiri
Page, AZ · On-site
Oversee vendor management, ensuring all partners deliver Aman-quality experiences. Manage the booking system, ensuring accuracy of activities, itineraries, and billing. Coordinate out-of-house group ...
New
Aman Group Jobs Information
$37.38/hr
Full-time
Medical, Retirement
Posted 17 days ago
Job description
Location Overview
Join our team in Aman New York. East meets West and old meets new. Manhattan's iconic Crown Building is reimagined as Aman New York, where the city's original architectural splendour and Aman's harmonious design language collide, reimagining the inimitable tranquillity of Aman in the heart of Manhattan's midtown. With a year-round Garden Terrace, flagship Aman Spa and spacious suites all among the largest in the city.
Role
The Aman Customer Engagement Specialist (ACES) will be key to designing and delivering a transformational and elevated experience to our guests. ACES will be among the first compassionate hosts that welcome our guest to Aman New York. This position will handle a variety of tasks including incoming correspondence to the hotel, correspondence relating to Food and Beverage, Spa, Front Office, Concierge, Aman Club, Guest Services, Housekeeping, and any other departments designated by hotel leadership.
This position has an hourly compensation rate of $37.38.
Responsibilities
- Focus on the full guest experience by utilizing conversational and professional language, interpersonal skills, inter-departmental knowledge and technology.
- Responds to and confirms all guest bookings requests in a prompt, courteous and accurate manner according to Aman standards.
- Respond to emails, phone, and text/chat requests for booking information, confirmations, and additional details as it relates to all guests' request.
- Maintains full knowledge of hotel suites and guest rooms, rates, packages/programs, experiences, amenities, facilities, outlets and services.
- Maintains full knowledge of all technology and systems to capture required information for each department that is supported.
- Maintains records and files for all internal and external hotel booking correspondence.
- Handle and personally ensure detailed recording of guest preferences in appropriate profile maintenance technologies.
- Work collaboratively with room operations, Spa and F&B to process outlet bookings according to established procedures.
- Assists with and prepares group rooming lists and arrival details. Build group resume and communication for operational teams.
- Perform any other reasonable duties as required by the Management Team.
Requirements
- Graduate of Hotel School or College Degree is a plus.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Experience working in sales or customer service, preferably in the hospitality or travel industries.
- At least 2-3 years' experience in hospitality or guest services.
- Excellent written and verbal communication skills.
- Applicants should be detail-oriented, and demonstrate a commitment to guest service.
Benefits
At Aman New York, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
- Comprehensive and generously-subsidized health benefits program
- Safe Harbor 401K Plan
- Complimentary Stays at other Aman properties
- Discounts at Aman New York restaurants and Aman Retail online store
- Wellness events throughout the year
If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.