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Alpha Rae Personnel

Alpha Rae Personnel

74 jobs near Columbus, OH

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Behavioral Health Helpline Coordinator - DH

Behavioral Health Helpline Coordinator - DH

Alpha Rae Personnel, Inc.

Fort Wayne, IN • On-site

$62K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Are you a licensed clinician ready to lead? We have a permanent, direct hire opening for a Behavioral Health Helpline Coordinator at a large regional health system in Fort Wayne, Indiana. This is a full-time evening shift role supporting a 24/7 crisis and behavioral health telephonic helpline.

What You'll Do

Lead day-to-day clinical operations for a live behavioral health helpline, providing oversight and guidance to Helpline Specialists handling crisis calls. You'll conduct telephonic crisis intervention, suicide risk assessment (C-SSRS), and real-time triage — connecting callers in crisis or seeking behavioral health support to the right level of care. You'll also oversee staff training, lead process improvement initiatives, and serve as a clinical liaison across departments.

Requirements

  • Master's degree in social work, counseling, psychology, or related mental health field
  • Active LCSW, LMFT, or LMHC (Indiana) — must be able to bill independently
  • 3–5 years of licensed clinical therapy experience
  • C-SSRS competency required upon hire
  • EMR and Microsoft Office experience preferred
  • Background in intake, triage, or crisis line operations a plus

Why This Role

  • Permanent direct hire — full benefits, PTO, and retirement from day one
  • Evening shift with a consistent, long-term schedule
  • Lead-level role with real influence over team operations and clinical standards
  • Mission-driven work making a difference for individuals in behavioral health crisis

Company Description

Alpha Rae Personnel is a full-service Universal Workforce Solutions and Executive Search firm with a proven track record of success. We have over 30 years of experience placing candidates for many different kinds of positions with a wide variety of companies locally, regionally, and all over the United States.
Please contact our office to discuss how we can assist "YOU" in your employment search.
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About Alpha Rae Personnel

Sourced by ZipRecruiter

The “Best” and the “Brightest” might seem like boastful words for us at Alpha Rae Personnel. But for a universal staffing and executive search firm big enough to deliver responsive service and small enough to provide personalized care, it defines exactly who we are. We also strive to exemplify the “Best” and the “Brightest” in the employers and potential employees we represent. The quality of the relationships we build differentiates us from the rest.

Company size

1,001 - 5,000 Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1985

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