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Ally Financial
Ally Financial

3 Ally Jobs Hiring in Raleigh, NC

Ally

Workday Platform Security Lead

Raleigh, NC · On-site

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families ...

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Ally Financial Jobs Information

Do workers at Ally Financial get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Ally Financial pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

At Ally Financial, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Ally Financial affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Ally Financial?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at Ally Financial worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.

Do Ally Financial workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Ally Financial?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Ally Financial managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.

Do jobs at Ally Financial spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to take sick days at Ally Financial?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Ally Financial good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Ally Financial?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Ally Financial recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Ally Financial?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Ally Financial?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Ally Financial’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Ally Financial is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
What are cities near Charlotte for Ally jobs?

Ally Invest - Trading and Client Service Representative - Series 7 & 63

Ally

Raleigh, NC • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Ally Financial rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

16th of 171 rated banks

Job description

General information

Ref # 22775

Remote? No

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Ally Invest Trading and Client Service Representative is a Call Center role responsible for providing exceptional customer service to clients in matters dealing with their Ally Invest accounts. Servicing responsibilities include but are not limited to account maintenance requests, trading and margin inquiries, complex options strategies, etc. Strong customer service, relationship building, and communication skills are essential for this role. The ideal candidate will have 1+ years' experience with proven experience in the Financial Brokerage Services industry.

The Call Center is open from 7AM ET to 10PM ET. The exact shifts are listed below:

Charlotte & Weaverville (All times in EST):

  • Monday-Friday

  • 7:00am-3:30pm EST

  • 8:00am-4:30pm EST

  • 8:30am-5:00pm EST

  • 9:00am-5:30pm EST

  • 10:00am-6:30pm EST

  • Includes 10% additional shift differential pay for all hours worked

  • 11:30am-8:00pm EST

  • Includes 10% additional shift differential pay for all hours worked

  • Options that include Saturdays

  • Tuesday-Friday 10:00am-6:30pm; Saturday 9:30am-6:00pm EST

  • Includes 10% additional shift differential pay for all hours worked

  • Monday-Thursday 10:00am-6:30pm; Saturday 9:30am-6:00pm EST

  • Includes 10% additional shift differential pay for all hours worked

Lewisville (All times in CST):

  • Monday-Friday

  • 7:00am-3:30pm CST

  • 7:30am-4:00pm CST

  • 8:00am-4:30pm CST

  • 9:00am-5:30pm CST

  • 10:30am-7:00pm CST

  • Includes 10% additional shift differential pay for all hours worked

  • 12:30pm-9:00pm CST

  • Includes 10% additional shift differential pay for all hours worked

  • Options that include Saturdays

  • Tuesday-Friday 10:00am-6:30pm; Saturday 8:30am-5:00pm CST

  • Includes 10% additional shift differential pay for all hours worked

  • Monday-Thursday 10:00am-6:30pm; Saturday 8:30am-5:00pm CST

  • Includes 10% additional shift differential pay for all hours worked

The Work Itself

Upon hire, candidates must be able to be registered with FINRA in all 52 states.

  • Working in a Call Center environment, directly responsible for placing trades for customers over the telephone using desktop trading products.
  • Provide assistance to customers by answering phone calls and responding to emails and Live Chats.
  • Placing and/or facilitating execution of customer orders, resolving complex customer trading issues.
  • Work with margin accounts and review buying power as well as maintenance levels.
  • Assist customers with complex and advanced orders or with account questions; respond to customer inquiries on related issues; troubleshoot basic technical problems.
  • Process information associated with clients account, research more complex issues to correct/minimize problems.
  • Service internal requests and maintain inventories positions to insure the firm is not at any undue risk.
  • Provide excellent customer service in a professional manner.
  • May be requested to partner with support and/or operations teams to perform requirement gathering or assisting in development of applications to improve accuracy and efficiency in the trading service environment.
  • Understand, comply, maintain and reinforce regulatory and firm policies and procedures/guidelines.
  • Proven expertise in Microsoft Desktop Operations systems (Windows 7, WindowsXP, Mac OS X).
  • Proven experience in desktop trading tools.

The Skills You Bring

Minimum Qualifications

  • 0+ years of experience
  • High School Diploma or GED equivalent
  • Knowledge: FINRA Series 7 & 63 or 66 licenses required.

Preferred Qualifications

  • Ability to communicate effectively over the telephone/email and establish credibility and trust with a variety of clients.
  • 1+ years of prior investment or operations related experience.
  • Solid understanding and exposure to financial service/trading industry.
  • Solid understanding of trading platforms.
  • Experience with Microsoft Office Suite (Word, Excel, Outlook, Power Point) and Internet.
  • Ability to work independently and with a team to handle all issues while working under strict time constraints.
  • Ability to work in high-pressure environment with strict SLA's and deadlines.
  • Detail and results oriented and able to prioritize tasks in a multi-task environment.
  • Experience in leveraging organizational skills to support client needs, focusing on execution, accuracy and efficiency.
  • Experience processing client service requests a full-service retail brokerage environment.
  • Strong communicator who can effectively process constructive feedback while always keeping the corporate and end user goals in mind.
  • Excellent oral and written communication and strong desire to provide an exceptional customer experience.
  • Able to exercise independent thought and judgment and adapt to new tasks with little notice.
  • Must be confident and credible over the phone and in-person.
  • Minimum 1 years in client related support in the financial services or brokerage retail environment or related experience.
  • Solid interpersonal skills are required.
  • Knowledge or experience working in financial services and/or other regulated environment is a plus.
  • Bachelor's Degree or equivalent business experience.

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 62000

Experienced: 68500

Expert: 75000

What Ally Financial employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Ally Financial

Sourced by ZipRecruiter

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Industry

Funds, trusts and financial programs

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1919

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