Senior Account Manager
OR · On-site +1
Presents Allegiance Group + Pursuant work through skilful written and verbal communication * Confidently presents ideas and data insights to the Client * Actively listens with the ability to identify ...
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Senior Account Manager
OR · On-site +1
Presents Allegiance Group + Pursuant work through skilful written and verbal communication * Confidently presents ideas and data insights to the Client * Actively listens with the ability to identify ...
Allegiance Group + Pursuant Jobs Information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
Job description
The Senior Account Manager will deliver exceptional client results by providing sound, innovative, strategic leadership to a portfolio of accounts through a rigorous discipline of account planning, strategy development, and project management. This role requires a blend of project management and fundraising acumen, with a focus on developing strategic thinking, analytical skills, and team leadership. The Senior Account Manager must possess a curiosity and willingness to learn and grow and the ability to present AGP ideas, concepts, and points of view to clients.
- Client Partnership:
- Develops communication plans and client budgets with support from the Associate Vice President or Account Director, as needed
- Advances direct response practices in architected strategies
- Responsible for managing and executing projects on time, on budget and with excellence
- Balances the needs of the client with proven best practices to advance sound strategy and deliver strong results with support from the Associate Vice President or Account Director, as needed
- Focuses on making Allegiance Group + Pursuant an indispensable partner
- Presents Allegiance Group + Pursuant work through skilful written and verbal communication
- Confidently presents ideas and data insights to the Client
- Actively listens with the ability to identify client needs and respond accordingly
- Actively works to fully understand our Client's business
- Strategy & Project Management:
- Facilitates strategic planning, internal communication, and ensures all cross-functional team members understand project parameters and scope of work
- Manages Client communication plan and workflow throughout the agency from project initiation to project completion and billing
- Keeps team members informed of project developments and addresses issues via regular status meetings and published status reports
- Proactively identifies and formulates solutions to potential project challenges
- Develops and organizes all project documentation including strategy documents, copy documents, and data request forms
- Reviews copy and design creative, production worksheets, print setups, and test emails to ensure work product aligns with project strategy
- Develops quality, innovative, and creative ideas with the support of the account team and the Executive Sponsor, Associate Vice President or Account Director
- Leads highly productive meetings internally and with the Client
- Provides clear direction/constructive feedback to all departments
- Fiscal Responsibility:
- Closely monitors budget estimate and billing
- Meets with Finance monthly to reconcile project summaries and provides Client billing and closing direction
- Partners with the Executive Sponsor, Associate Vice President or Account Director to identify opportunities to expand existing budget and reallocate unused budget dollars to new priorities
- Personal Leadership and Development:
- Embraces a culture of continuous learning
- Comfortable with change and can adapt as needed
- Fosters a climate of respect and collaboration
- Consistently demonstrates integrity, common sense, and professional maturity
- Seeks opportunities to test, learn, and grow to produce better results that drive expanded business with existing clients
- Instils confidence by exhibiting command of project work
- Actively works to develop professional skills by seeking out training and other development activities
- Team Development:
- Sets clear timelines and expectations to help hold cross-functional teams accountable
- Completes weekly agency resourcing to support prioritization of workload based across departments
- Facilitates productive and efficient team meetings with internal stakeholders and client contacts
- Ability to foster collaboration and accountability across team members to mitigate challenges and ensure project success
- Serves as a team leader on key projects and celebrates team wins
Education & Experience:
- Bachelor's Degree (BA or BS) in Marketing, Communications, Business, Nonprofit Management, or a related field.
- 4-6 years of experience in client strategy, account management, fundraising, or agency client services, or an equivalent combination of education and experience.
Preferred experience includes:
- Direct response fundraising campaigns across direct mail and/or digital channels
- Experience working with nonprofit organizations
- Agency experience in a client services or strategy capacity
Knowledge, Skills and Abilities:
- Strong knowledge of direct response fundraising strategy and campaign execution.
- Understanding of multi-channel campaign planning and project management workflows.
- Ability to translate client goals and performance data into actionable strategic recommendations.
- Strong organizational and project management skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills, including client-facing presentations.
- Strong client relationship management and stakeholder communication skills.
- Ability to collaborate effectively with cross-functional teams.
- Experience managing budgets, timelines, and project deliverables.
- Strong problem-solving skills with the ability to anticipate and resolve challenges.
- Ability to provide direction and feedback to team members while fostering collaboration.
- High attention to detail and commitment to quality and accuracy.
- Ability to work independently in a fast-paced, deadline-driven environment.
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At AGP we strive to build a diverse, inclusive, and equitable workplace. If you think this role sounds like you, but your experience doesn't align perfectly with every single qualification or skill in the description, please apply! You could be just the person we are looking for to fill this, or other, roles!
We are friendly, smart, curious and passionate about what we do! Working here, you will also enjoy:
- Competitive salaries + quarterly recognition program
- Work-life balance + 100% remote workforce
- Excellent benefits including Health, Dental, and Vision plans, Disability and Company Paid Life Insurance!
- Flexible PTO Policy + Paid Parental Leave
- 401k and company match
- Oh, and don't forget - You're working with clients who are making a positive difference in the world.