Allcare Georgia Clinical Support

Description:

Department: Clinical Operations
Reports To: Medical Director
Role Type: Hybrid full-time clinical leadership
Location: AllCare Georgia Clinics

Position Summary

The Clinical Nurse Lead, RN provides frontline clinical leadership across designated AllCare primary care clinics, advancing consistent, high-quality, patient-centered care through staff development, workflow standardization, and operational excellence. This role serves as a key clinical resource for nursing and medical assistant teams, supporting policy implementation, competency development, clinical coordination, and practice readiness. This position requires a current Georgia RN license and offers an opportunity for continued leadership growth within the organization. For strong candidates, this role may serve as a developmental pathway into expanded leadership opportunities within quality, case management, and ambulatory clinical operations.

This is an opportunity to join a growing and dynamic team looking to improve how healthcare is provided for providers and staff as well as the quality of care delivered to patients!

Clinical Leadership & Staff Development

• Provide day-to-day clinical leadership across MA and nursing workflows
• Train, coach, and support clinical staff on core skills, workflows, and documentation standards
• Lead onboarding, competency validation, remediation, and ongoing training
• Support consistency across clinics through reinforcement of standard work and best practices
• Provide dotted-line oversight of Medical Assistant Specialists

Clinical Operations & Care Coordination

• Support providers and clinics with inbox management, triage, test results, prior authorizations, and complex case coordination
• Oversee lab workflows, including specimen handling, external lab coordination, and result follow-up
• Drive care gap closure and timely completion of labs and preventive care
• Participate in clinic communication rhythms (huddles, updates, workflow rollouts)

Quality, Safety & Compliance

• Promote patient safety, infection prevention, and regulatory compliance
• Oversee vaccine storage, handling, and temperature monitoring (including excursion resolution)
• Monitor emergency readiness, equipment, and supplies
• Ensure proper handling of biohazards, exposure incidents, and expired medications/supplies
• Support CLIA-waived testing compliance, quality control, and documentation

Clinical Standards, Audits & Continuous Improvement

• Maintain and update clinical policies, workflows, standing orders, and training materials
• Conduct audits (room readiness, supplies, infection control, skill checklists)
• Monitor trends (abnormal results, specimen rejections, workflow gaps) and escalate risks
• Use data, audits, and feedback to drive improvements and share best practices

Cross-Functional Partnership

• Partner with providers, Medical Director, operations, and quality leadership
• Serve as a primary resource for clinical policies, workflows, and practice standards
• Escalate issues appropriately and ensure alignment across clinical and operational priorities

Additional Responsibilities

• Support special projects and broader clinical operations initiatives as needed

Requirements:

Qualifications

Required

• Active, unrestricted RN license with authorization to practice in the State of Georgia.
• Minimum of three (3) years of clinical experience in primary care, family medicine, internal medicine, ambulatory care, or a comparable outpatient setting.
• Demonstrated ability to lead or support clinical staff, influence change, and support consistent clinical practice in a team-based environment.
• Strong communication skills with the ability to address workflow questions, support training needs, and escalate concerns appropriately.
• Experience with phlebotomy, specimen collection, point-of-care testing, and outpatient clinical workflow support.
• Comfortable working with EHR systems, quality workflows, and clinic documentation standards.

Preferred Qualifications

• Prior experience in a clinical lead, charge nurse, preceptor, clinic based training experience, compliance or supervisory role.
• Experience partnering with operations leaders or practice leaders in a multi-site or growing clinic environment.
• Experience leading quality improvement initiatives, competency programs, or clinical workflow standardization.
• Experience with vaccine programs, laboratory coordination, result follow-up workflows, or ambulatory quality measures.

Work Environment and Physical Requirements

This role works primarily in a primary care or ambulatory clinic setting and may require standing, walking, bending, reaching, and assisting with routine clinical procedures for extended periods. The position may involve exposure to bloodborne pathogens and other clinical hazards, requiring consistent use of standard precautions and personal protective equipment.