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Application Engineer

Full Time

Davenport, IA, US

Salary Range: $75,000.00 To $85,000.00 Annually

Job Description:
We are seeking a dynamic and technically skilled Application Engineer to support and grow advanced industrial automation, advanced manufacturing, and engineering solutions. In this role, you will work closely with Sales Engineers to identify, demonstrate, configure, and implement cutting-edge technologies across a variety of industries. This is a hands-on position requiring strong technical troubleshooting, systems integration, problem-solving skills, and a customer-first mindset. This role will support customers throughout the Midwest Region and is ideal for an engineer who enjoys combining automation engineering, technical customer support, and emerging technologies.

Key Technologies:

• Cordless DC Tools
• Augmented Reality (AR)
• Spatial Positioning Systems
• Collaborative Robotics
• Manufacturing Execution Systems (MES)
• Automated Guided Vehicles (AGVs) / Autonomous Mobile Robots (AMRs)

Primary Responsibilities:

• Serve as the subject matter expert (SME) for Cordless DC tools, providing in-depth technical knowledge, application support, troubleshooting, and product expertise.
• Collaborate with Sales Engineers to respond to customer inquiries, evaluate application requirements, and provide timely and effective technical solutions.
• Deliver exceptional customer technical support, assisting clients with technical issues and ensuring satisfaction throughout the complete solution lifecycle.
• Build and maintain strong relationships with internal engineering teams, sales teams, customers, and vendor partners to support successful project execution.
• Assist customers in identifying opportunities to improve manufacturing operations through automation technology, robotics, connected systems, and advanced engineering solutions.

Technical Responsibilities:

• Program, configure, integrate, and troubleshoot various industrial automation systems, including:
• • Programmable Logic Controllers (PLCs)
  • Human-Machine Interfaces (HMIs)
  • Servo Drives
  • Machine Vision / Vision Inspection Systems
  • Industrial Robots
  • Augmented Reality (AR) Devices
• Lead the on-site system implementation, system integration, startup, and technical support of advanced solutions at customer facilities.
• Diagnose technical issues and perform automation troubleshooting across hardware, software, controls, robotics, and integrated manufacturing systems.
• Conduct technical training for Sales Engineers and clients on new technologies, automation products, applications, and system integrations.
• Support technical sales and proposal efforts by assisting with solution scoping, application requirements, hardware/software costing, system configuration, and training plans.
• Work collaboratively with customers, sales teams, and technology partners to identify and implement solutions involving PLCs, robotics, MES, AR, AGVs, AMRs, and other advanced automation technologies.

Qualifications:

• Strong technical aptitude and hands-on experience with industrial automation, manufacturing technology, controls, robotics, or related engineering systems.
• Ability to program, configure, troubleshoot, or support technologies such as PLCs, HMIs, servo drives, machine vision systems, industrial robotics, or related automation equipment.
• Strong problem-solving and technical troubleshooting skills with an interest in emerging manufacturing and automation technologies.
• Excellent technical communication skills with the ability to translate complex engineering concepts and systems into clear, customer-friendly language.
• Strong customer service and customer-facing engineering skills with a focus on delivering effective technical solutions.
• Ability to collaborate effectively with Sales Engineers, customers, internal technical teams, and vendor partners.
• Comfortable supporting on-site implementation, training, troubleshooting, and customer applications throughout the Midwest Region.
• Team-oriented mindset with a passion for continuous learning, innovation, advanced technology, and customer success.

Application Engineer, industrial automation, advanced manufacturing, engineering solutions, Sales Engineers, technical troubleshooting, systems integration, automation engineering, Cordless DC Tools, Augmented Reality (AR), Spatial Positioning Systems, Collaborative Robotics, Manufacturing Execution Systems (MES), Automated Guided Vehicles (AGVs), Autonomous Mobile Robots (AMRs), subject matter expert (SME), application support, technical solutions, customer technical support, solution lifecycle, vendor partners, automation technology, industrial automation systems, Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Servo Drives, Machine Vision / Vision Inspection Systems, Industrial Robots, system implementation, system integration, automation troubleshooting, technical training, technical sales, solution scoping, machine vision systems, industrial robotics, problem-solving, technical communication, customer service, customer-facing engineering, on-site implementation, continuous learning, customer success