Birmingham, AL · On-site
$15/hr
Alabama Title Loans ???? 1637 Pinson Valley Pkwy Birmingham, AL 35217 _____ ???? Pay Range $15 per hour Compensation is based on experience, qualifications, and performance. Bonus opportunities may ...
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Birmingham, AL · On-site
$15/hr
Alabama Title Loans ???? 1637 Pinson Valley Pkwy Birmingham, AL 35217 _____ ???? Pay Range $15 per hour Compensation is based on experience, qualifications, and performance. Bonus opportunities may ...
Bay Minette, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Bay Minette, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Dothan, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Dothan, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Gardendale, AL · On-site
Manager In Training: Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections ...
Gardendale, AL · On-site
Manager In Training: Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections ...
Huntsville, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Huntsville, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Gardendale, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Gardendale, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Gadsden, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Gadsden, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Branch Manager: The Branch Manager is responsible for the overall performance of the branch , including sales, collections, and team development. This role leads a small team, drives daily execution ...
New
Branch Manager: The Branch Manager is responsible for the overall performance of the branch , including sales, collections, and team development. This role leads a small team, drives daily execution ...
New
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Manager In Training: Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections ...
Manager In Training: Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections ...
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Phenix City, AL · On-site
Branch Manager: The Branch Manager is responsible for the overall performance of the branch , including sales, collections, and team development. This role leads a small team, drives daily execution ...
New
Phenix City, AL · On-site
Branch Manager: The Branch Manager is responsible for the overall performance of the branch , including sales, collections, and team development. This role leads a small team, drives daily execution ...
New
Phenix City, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Phenix City, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Manager In Training: Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections ...
Manager In Training: Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections ...
Montgomery, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Montgomery, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Montgomery, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Montgomery, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Gardendale, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Gardendale, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Bay Minette, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
Bay Minette, AL · On-site
Looking for a role where you can grow fast and develop real-world skills? In this position, you'll work directly with customers-asking the right questions, overcoming objections, and guiding them ...
$15/hr
Full-time
Medical, Dental, Vision, PTO
Posted 20 days ago
Customer Service Representative
???? Alabama Title Loans
???? 1637 Pinson Valley Pkwy Birmingham, AL 35217
________________________________________
???? Pay Range
$15 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed.
________________________________________
???? Schedule
Store Hours:
Full-Time in store position
Monday – Friday: 10:00 AM – 6:00 PM
Rotating Saturdays: 9:00 AM – 3:00 PM
✅ Never work on Sundays
________________________________________
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
________________________________________
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
________________________________________
What We Offer
• Competitive pay
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Full-time, stable work schedule
• Career growth opportunities
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
________________________________________
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
________________________________________
About Alabama Title Loans
Alabama Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
________________________________________
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
________________________________________
Equal Opportunity Employer
Alabama Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
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